• Ease of Getting an Appointment
• Courtesy of Practice Staff
• Appearance & Atmosphere of Office
• Handling of Billing & Insurance
• Average Wait Time Less than 5 minutes

Provider Evaluation

• Willingness to Spend Time with You
• Listening Skills
• Clear explanations
• Trust in Decision Making
• Accuracy of Diagnosis
• Post-Visit Follow-Up

• Ease of Getting an Appointment
• Courtesy of Practice Staff
• Appearance & Atmosphere of Office
• Handling of Billing & Insurance
• Average Wait Time 21 to 30 minutes

Provider Evaluation

• Willingness to Spend Time with You
• Listening Skills
• Clear explanations
• Trust in Decision Making
• Accuracy of Diagnosis
• Post-Visit Follow-Up

• Ease of Getting an Appointment
• Courtesy of Practice Staff
• Appearance & Atmosphere of Office
• Handling of Billing & Insurance
• Average Wait Time 6 to 10 minutes

Provider Evaluation

• Willingness to Spend Time with You
• Listening Skills
• Clear explanations
• Trust in Decision Making
• Accuracy of Diagnosis
• Post-Visit Follow-Up

Office & Staff Evaluation

• Ease of Getting an Appointment
• Courtesy of Practice Staff
• Appearance & Atmosphere of Office

• Handling of Billing & Insurance
• Average Wait Time Not rated