Review by Anonymous on October 27, 2015 -
Alina Stanciu - 3501 Health Center Blvd Suite 2210
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Long wait time and billing issues”
I waited for over 2 hours for my appointment even though I had booked the first appointment of the day. However, it looks as if at least other 5 people had the same time as I did. We all waited for a long time till the doctor showed up in the office. Moreover, the office billed the wrong insurance which I am still in the process of trying to sort out. Staff was not helpful and have since became rude when I called them about their error with the billing.
Overall a very bad experience
Comment - “ Long wait time and billing issues ”
I waited for over 2 hours for my appointment even though I had booked the first appointment of the day. However, it looks as if at least other 5 people had the same time as I did. We all waited for a long time till the doctor showed up in the office. Moreover, the office billed the wrong insurance which I am still in the process of trying to sort out. Staff was not helpful and have since became rude when I called them about their error with the billing. Overall a very bad experience