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Review by Anonymous on April 28, 2010 -
Kaiser Permanente - 12815 Heacock St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Excellent doctor”
Dr. Lai is a very sweet gentle understanding doctor. She took her time with me and my son to explain things. She smiled and is such a polite doctor to have. Great doctor would go back and see her again in a heart beat! She is in Lancaster CA too.
Comment - “ Excellent doctor ”
Dr. Lai is a very sweet gentle understanding doctor. She took her time with me and my son to explain things. She smiled and is such a polite doctor to have. Great doctor would go back and see her again in a heart beat! She is in Lancaster CA too.