“Knowledgeable, kind, friendly”

It was a pleasure.

“Clearly, they are providers who care”

Finding the office in Muskegon was not intuitive, but from the minute I walked in the door, all the women from reception to ultrasound tech to PA seemed to know their stuff and took the time to explain and answer questions. Definitely recommend.

“It was an excellent experience.”

She was very knowledgeable. Gives excellent care.

“Very professional.”

Very impressed with my first visit. Sounds like Dr. Kelsey can help me out.

“Great bedside manor !!”

Very prompt service, caring and compassionate people.

“Overall just Amazing office and staff”

She was like talking with a good friend…listening to your concerns and very informative.

“Very nice staff & concerned for my comfort during treatment.”

It was a great experience. She explained things well & in terms I could understand. Very kind!

“Great”

Great

“Very welcoming.”

Very friendly, excellent communication.

“Excellent!”

Dr. Kelsey was very friendly, efficient and extremely professional. She is very knowledgeable in her specialty field and explains the treatment very well. I can put my total trust in her.

“I felt I had a very thorough workup.”

Professional
Thorough
Thoughtful

“She knows what she is doing! I liked her a lot!!”

Good job done She works well with the nurse and alter sound girl and all there do a great job!

“Great service”

Great service

“Professional and understanding”

Great patient rapport. Very good explanations of procedures to come. Felt good about the care that will happen .

“Uber-professional”

Customer/patient focused, professional care and explanations…very thorough….most thorough medical exam of any type I have had in the 66 years on this earth….and they all smile….and they can roll with a good joke/sense of humor which breaks up the anxiety of the unknown.

“Absolutely perfect”

Very great staff all caring and knowledgeable!

“Very noticeable”

Great

“Excellent”

Dr. Kelsey, was able to eliminate other diagnosis’s from other offices and is able to arrange appointments for other Drs to handle my condition. Dr. Kelsey and staff went over and beyond to help me.

“Follow up from work done earlier”

I love the care that Dr Kelsey gives me. She explains it so I understand. Her staff is wonderful if you are calling or in the office. She is very good at her work and have recommended her to many people

“Comfortable next step taken with my health.”

Good beginning for treatment options.

“Great!”

Dr. Laura Kelsey is wonderful! She makes you feel comfortable and confident in what the procedure will entail!

“Excellent treatment.”

Dr. Kelsey is always friendly, professional, great communicator.
I would, and have, recommend her to everyone. She makes you confident everything will come out with a positive ending.

“Fabulous staff, starting w/ receptionist Sarah!”

Who knew so much discomfort could be alleviated w/ varicose vein treatment???
So grateful for all!

“friendly and helpful instructions regarding my diagnosis”

Dr Kelsey listened to my concerns and gave instructions that were understandable and practical for my .situation.

“Everyone in office is awesome!”

Dr Kelsey makes you feel like you are her only patient. She is patient and kind. I feel like she listened to all I had
to say. I left with no questions and understood what she had to say. Her staff follows in her footsteps. April, the U/S tech and Rose the nurse, were
kind, patient and listened.

“I was well-informed and well-valued”

Friendly and helpful staff who took their time for a thorough and informative first appointment.

“Amazing people with amazing skills at each level! en”

Laura Kelsey has renewed my faith in the medical world. The amount of time actually asking me questions and then offering real solutions was incredible. I feel such a sense of relief that I have options. I would recommend to anyone that making an appointment with Laura Kelsey to help make their lives better!

“knowledgeable caring trusted skilled”

This is the second time for vein procedures with Dr . Kelsey. She explains the procedure risks & possible outcomes. She is friendly & easy to talk with. She is very highly skilled & my PCP highly recommended her. The staff was friendly & knowledgeable as well . I would recommend this provider & practice to family & friends

“everyone I encountered was top notch!”

Excellent in every aspect of customer and patient care! Extremely knowledgable. All the staff and Dr Kelsey are great at what they do.

“Helpful, she was clear and friendly, professional”

I was pleased, felt comfortable and satisfied with the consult.

“Laura Kelsey was very knoknowledgeable”

She is such a pleasant Dr. I really admire her and her skills and having such rapport with her patients.

“Very Professional, caring.”

After having my first son back in 2019. My legs were a mess. I also a bad bulging vein on my right calf that needed to be remove. She print me off a schedule with what procedures would be done with the dates & times for each app.
Extremely convenient! Dr. Kelsey would also call or text me from her personal cell to make sure I was doing ok. Even tho there’s barely to no pain.
She also has a very good sense of humor!

“Great”

Very nice Dr. & Staff

“Caring, informative doctor”

Highly recommend.
Very thorough, professional, friendly. I wouldn’t go anywhere else!

“Productive”

Dr. Was very helpful in explaining my vein issues to me and my husband. We decided to wait until the fall for treatment.

“Good”

Listened to what I had to say

“Fantastic”

She is kind, listened, explained information to me well & I understood.
The office as a whole was great! Receptionist,
Tech, & Nirse were all fantastic
As well!

“After examination she sits there and listens to you”

Knows her business friendly outgoing thorough.

“Everyone was so nice and professional”

Dr Kelsey was awesome. Made you feel very relaxed and explained the procedures.

“Wonderful! She was very professional and helpful.”

Very good. I feel confident with her plan for treatment

“She was extremely informative !”

She explained every finding of the ultrasound in detail!

“Dr Kelsey was very thorough”

All personnel at CVR was very attentive and thorough. Explained everything about every procedure.

“Very friendly and informative.”

My mom experience from entrance to exit was fantastic. Sonographer and nurse were both kind and personable.

Dr. Kelsey did a great job explaining my situation and the procedure as well as showing a visual.

“She made me comfortable”

They where all good with me I was late and scared and nit anymore

“She is an excellent doctor with an amazing personality!”

Wonderful team who made me feel very comfortable.

“It was a very good appointment”

The Dr was very thorough explained everything so I could understand and answered all my questions Can't wait to start treatment

“I was very impressed with the doctor and the office staff.”

I had a very pleasant visit with Dr. Kelsey. She answered my questions and reviewed everything with me. Explain stuff to me. Talk to me about the procedures that are available for what I would need.

“I was very surprised to have that many veins that needed attention”

Dr Kensley was very nice she explained everything what was going to happen and how she was going to do the procedure. I was very happy about what she said.

“Knowledgeable, kind and caring.”

Dr. Kelsey thoroughly reviewed procedure results, explained the how and why of the condition,
outlined and encouraged next steps to take, what to monitor and when to call her. Her professionalism, humor and grace are very appreciated. I feel I’m in “good hands” under her care.

“Friendly and professional staff”

The office was very clean and comfortable. Staff I had contact with during my visit were pleasant and explained what was happening every step through my consultation.

“Very professional provider and staff that explained everything well”

I was very impressed with her. She was friendly and knowledgeable. I felt like she care about me as a person and listened to my concerns. I will trust her with my medical care and respect her medical expertise.

“Wonderful”

Great

“AWESOME”

AWESOME

“Excellent results.”

The swelling in my foot and lower leg have both gone away.

“Friendly, knowledgeable and efficient staff, a pleasure to work with.”

Very helpful, explained everything thoroughly, we developed a treatment plan, and follow up visit. I will definitely recommend.

“Very informative.”

Answered all of my questions. Very easy to talk to. Very great experience. Thank you, Margaret.

“It was very helpful”

She was very helpful and understanding with questions and willingness to explain was comforting

“Very good.”

She listened and answered questions and concerns.

“Caring people”

Spoke to me professional
but with warmth

“Fruitful and thankful”

Dr. was as far as could tell, knowledgeable, she and her nurse educated me. I'm thankful and appreciative of the staff. Technician was great!

“Liked all the time spent”

Very good

“professional helpful”

friendly excellent service

“They performed an MRI to check out the results of my August surgeries& did a great job of explainingit.”

Everyone in the office are kind & helpful. I was impressed by how quickly BioTab contacted me.

“frickin Amazing!”

Personable, caring, engaging and accurate on my diagnosis

“Pleasant, competent, informative.”

Sbove

“Very helpful and explains things for understanding”

Dr and nurse were great! The check out girl however was rude! Never have had her before and was not friendly at all. And when I asked questions she snapped at me

“Thank you! you gave me understanding of whats was going on.”

I felt very comfortable treated well and I was very satisfied with her explanation of what course that has to be taken.

“Empathetic, knowledgeable,patient”

Overall great visit

“Efficient, professional and caring.”

.

“My experience was very positive. The Center Vein Restoration is well organized, patient friendly and very high quality.”

Dr Kelsey has a pleasing bedside manner and has stellar skills as a surgeon.

“Excellent experience and results”

Dr. Kelsey and her complete staff were excellent. I was nervous about the procedures but they were great in making me feel calm about what was going to happen.

“Totally awesome in every respect!”

I’ve suffered with varicose veins for over 40 years and Dr Kelsey is the only one who had helped me. She goes above and beyond caring for her patients. I would highly recommend her to anyone with vein issues. I never thought my legs would feel and look so much better as they do now. None of the other many physicians I’ve seen over the years has provided the follow-up that I’ve had with Dr Kelsey, which is very important with the success of varicose vein treatment.

“Excellent!”

Dr. Kelsey took extra time for my wife Barbara to help her hear and understand! Barbara has a serious hearing deficiency!

“Excellent staff to work with.”

Double checked my veins and set up a follow up in three months.

“Very nice and friendly people!!!”

She is very nice!!!

“Very professional staff. Did a great job.”

Very happy with the attention and service provided. Made me feel comfortable.

“Very good.”

I was treated well, informed of all my choices and all my questions were answered.

“First visit”

All were very open to my questions.

“Friendly and knowledgeable staff and doctors”

Very thorough with explaining my care plan and why each procedure was necessary. Everyone was friendly, kind and attentive. I’m grateful to have been referred to this doctor and group.

“On time and very professional”

Organized and detailed

“Very informative.”

She was very good at describing what they found and the reason for the diagnosis as it stands right now. I liked that she took the time to explain all the procedures. I felt that she was looking out for my best interest.

“Very understanding”

Helpful explanation of what is happening very thorough

“She was so good that I would recommend her to anybody”

I never had a doctor take her time and explain things so that I could understand them. I appreciate all the help she gave me and I would recommend her to anybody and everybody thank you for having her and your practice she was great and so was her staff thank you

“Very nice doctor, made me feel at ease”

Wonderful

“Couldn't have been more happy”

She is extremely caring and thoughtful. Treats you like a real person almost as you were a friend.

“She is super great!!”

Dr k is awesome and all the staff there is as well!! I have/will tell everyone I know to go to them!! Caring …kind…courteous…explains what’s going to happen..what’s will happen next etc! All very helpful and knowledgeable in their jobs!

“She gave me assurance my leg was ok”

She explained the leg condition well and took away my worry and fear about my knee condition. Also, reassured me that my veins are functioning properly and no blood clots.

“Very professional, very human, very thorough h”

Excellent

“Everyone I met with were very professional”

All was attentive and concerned with the proper care for my vein issues

“Varicose vein removal”

Dr. Kelsey is highly knowledgeable and has a wonderful beside manner. It’s obvious she has developed a strong camaraderie with staff. I find her easy to be around because of her candid sense of humor & genuine warmth. I highly recommend her to others inquiring about her vein removal procedures. Great doctor❗️

“the entire office staff was very nice and professional-would definitely recommend!”

Dr Kelsey and her staff were excellent in giving instructions and made me feel comfortable during my procedure!

“Great experience!”

Dr. Kelsey is super knowledgeable, explains things well, and has a great bed side manner!

“Great!”

Listened. Understanding. Knowledgeable.
Patient.

“Very thorough and pleased”

A unique and remarkable experience, she mentioned possibilities for my condition that no one had that I will pursue. May return for vein treatment or not, depending.

“Everyone was very nice”

She was extremely nice and explained the procedures to me.
I'm looking forward to getting the procedures done.

“Simple, quick, informative”

Dr. Kelsey was thorough with explanations and procedures, and listened to my questions and concerns.

“My consultation with Dr. Kelsey was helpful”

Dr. Kelsey has done vein surgeries for me in the past. I trust her to do well this time too.

“Awesome !”

This was a wonderful experience and Dr. Laura Kelsey is the best! Office staff were kind and always helpful! I tell people about this doctor all the time!

“Thorough exam with a clear explanation of what’s going on .”

The entire team was focused on my well-being.

“Pleasant and welcomed.”

Great friendly staff who makes you feel comfortable. Highly recommend.

“Very relaxed and professional”

Very confident medical team They make you feel at ease from the time you walk in until the time you are done Every thing was explained in a way a person can understand the process

“She was very nice and explained everything”

So far so good

“Excellent appointment in all ways”

Beautiful Offices - on time appointment - all assistants were very personable and knowledgeable. Dr. Laura gave clear knowledge of all vein problems and clear options to her help and solutions. All was well presented in every day and plan to have her solve my vein concerns. Thanks for this appointment, Cheryl

“Very welcoming and friendly doctor”

Good explanations, good information and no pressure to do any specific procedure.
Leave with feeling that you are not “just a number”

“Excellent”

Best doctor ever. Not condescending in the least. She’s like Marcus Welby has been reincarnated. Too bad all the medical professionals are not like Dr Kelsey.

“Very thorough!”

Gave good explanations of my problem, was prepared with a plan of care. Very personable as well!

“very thorough and professional”

Friendly

“Overall experience was wonderful”

From the moment I walked in everyone I saw was very kind. My ultrasound girl answered my questions if I had some. The nurse I saw was so sweet and Laura was exceptional. She answered anything I asked and gave me good tips to start trying.

“Very friendly and very knowledgeable”

The best there is

“Pleasantly surprised”

Didn't know what to expect but I have had trouble with the veins in my right leg for years. To know that relief is on the way with a few simple procedures makes me wonder why I didn't come years ago! Very professional and caring staff. All questions answered, plus they put everything in a folder so I can refer to it if needed. All appointments needed for the procedures were set up then and there and relief is going to be less than three weeks away after everything is done.

“Excellent Service! very friendly and professional,”

Doctor Kelsey cares about the patients very much and has a high level of professionalism, my results are very satisfactory!

“Spent to much time waiting”

Good

“Friendly and effective”

Very friendly experience and successful and effective treatment for my issue!

“Great love all the staff and it was fun”

Laura was great job well done recommend her all day long

“Highly recommend Dr Kelsey to anyone with same problem I had”

She was wonderful explaining everything - in terms we understood and very kind

“Great service from start to finish!”

She is amazing! Everything was thoroughly explained and she is very knowledgeable! She made sure that I understood why I have the problem I have, let me know what her recommendations were, and let me know that I could reach out to her directly if I had any other questions or concerns.

“Staff was wonderful, very caring& answered all my questions.”

Staff was wonderfully kind & caring. Each person I saw during my appointment, explained everything to my satisfaction, answered all my questions .

“I received excellent care”

Wow, Dr Kelsey has to be the most caring and thoughtful doctor I have met. She took time with me. Explained the procedures that I needed and what they would accomplish And was very compassionate with me when I broke down in her office
I would recommend Dr Kelsey and her whole staff to anyone who needed her care

“Excellent”

Excellent

“Very pleased”

With just 2 appointments so far this ladies make you feel comfortable, explain everything in detail so that you are at ease about proceeding with care. Have multiple future appointments scheduled and I know I am in good hands. Highly recommend CVR in Grand Rapids.

“Very friendly, easy to understand.”

She spoke load enough for me to her everything. She explained everything I needed to know. She was a very friendly and pleasant person to talk to.

“Very thorough examination.”

She was very interested in thoroughly explaining my leg situation. Megan gave me a lot of good information and eased my mind about deep vein thrombosis.

“She was very positive and encouraging, well informed”

She had a great deal of knowledge on the subject of veins and gave me an excellent summary of my vein health.

“Very professional”

As a fellow up patient I have been very satisfied with the treatments.

“Everyone was very nice and explain to m”

I'm very pleased with the treatment I rec

“Great. Friendly and knowledgeable.”

CVR is a great spot. Great staff that is efficient and friendly.

“No problems at all. Very simple procedure and excellent care.”

Everyone was very friendly and helpful. I felt I was in capable hands all the time.

“Megan was really kind and knowledgeable”

She was very positive and explained that if i needed care in the future,that I didn't need a referal because im in their system..