Chestnut Family Dentistry

Average Rating:

Office & Staff Evaluation

Ease of Getting an Appointment

Courtesy of Practice Staff

Office Appearance & Atmosphere

Handling of Billing Matters

Average Wait Time Less than 5 minutes

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Verified Patient

“The practice is overall outstanding and I have been seeing Dr. Willoughtby for many years”

Outstanding and would not think of going any place else.

Janice G. 03/29/2017

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Verified Patient

“Upper and lower dentures”

Dr. Bare very responsive. Diagnosis changed in the course of fitting the dentures.

Mike F. 04/04/2017

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Verified Patient

“Compassionate and comfortable experience! ”

Dr. Willoughby is amazing at her job, giving great care and also doing everything in her power to make her patients feel comfortable and stress free. She really made my experience a lot better than other dental visits with other providers, and I felt at ease the entire time.

Anonymous 04/06/2017

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Verified Patient

“Wonderful! I want to come back tomorrow and do it again! Very good experience, seriously.”

Despite my reticence and ambivalence about the anaesthesia and actual "drilling," all went very well and was not painful or even uncomfortable.

Richard A. 04/11/2017

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Verified Patient

“The usual great experience with the Dr. and staff.”

Good

A. G. 04/12/2017

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Verified Patient

“most sarisfacfury”

very positive

John M. 04/17/2017

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Verified Patient

“good ”

excellent

J. S. 04/20/2017

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Verified Patient

“always pleasant”

Never a long wait and always pleasant. Best in Asheville.

Anonymous 05/02/2017

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Verified Patient

“excellent”

All the staff are sincere and professional. They care about your comfort and their professional skills are excellent. Quality Customer Service. Follow up is part of their service. I have been here for a number of years and skills are updated with the current technology.

Suzanne P. 05/03/2017

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Verified Patient

“long time customer”

Always friendly , comprehensive and timely. Great service.

Anonymous 05/04/2017

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Verified Patient

“Great stuff as usual”

Wendy and co. have always been great for me - highly recommended!

Rex P. 05/08/2017

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Verified Patient

“Excellent”

I had a broken tooth and was seen right away. I also had two crowns placed.

Jennie K. 05/16/2017

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Verified Patient

“Very happy with all of the dental work done by Dr. Willoughby”

I have been coming to Dr. Willoughby for 10 years and have been very satisfied with the diagnosis and work done by she and her staff. My own dental health has improved since coming to the Chestnut Family Dentistry office.

Anonymous 05/24/2017

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Verified Patient

“love my dentist and hygenist”

they take the time to work with my anxiety and always make me feel comfortable

Anonymous 06/06/2017

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Verified Patient

“Dr. Willoughby and her staff are gentle and patient.”

I have been seeing Dr. Willoughby since she opened her practice. She has always been very understanding regarding my "anxiety" during dental procedures. She and her staff are very kind, gentle and professional. I highly recommend.

E. C. 06/12/2017

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Verified Patient

“Wonderful Experience”

Everyone on Dr. Willoughby's staff was wonderful! They all made me feel completely at ease and dispelled any fears I came in with due to some past experiences. I like that she takes a minimalist approach and all recommendations were doable even on a limited budget. I will definitely be back to complete my treatment plan with Dr. Willoughby's office. Thank you!

Anonymous 06/21/2017

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Verified Patient

“staff and personnel are great...very efficient and awesome.”

very professional and has made special efforts to meet our special needs.

Dottie P. 07/25/2017

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Verified Patient

“top quality”

Always the best

Marijo S. 10/18/2017

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Verified Patient

“Excellent Dentist”

I've been a patient for 26 years and I wouldn't go any where else.

C. C. 10/19/2017

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Verified Patient

“General Dentistry”

Have been coming for years. Always willing to help out in an emergency.

Mark L. 10/24/2017

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Verified Patient

“Crown placement....”

Never been excited about going to dentist, anticipatory pain!
Absolutely no pain, process was done carefully and professionally. I have very old fillings/issues that place the root near the work area, so pain is often difficult to avoid. None at all and feel great!
Best I've ever experienced....

Richard A. 10/30/2017

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Verified Patient

“excellent care”

Dr. Willoughby is a perfectionist, just what you want in a dentist. She is caring and takes time to explain procedures. All the staff are friendly and professional; it's a pleasure to see everyone.

Cathy P. 11/08/2017

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Verified Patient

“Great experience”

Great experience. Felt I was in excellent hands with Dr. Willoughby. Very professional and caring.

Anonymous 11/20/2017

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Verified Patient

“Exceptional dental care and compassion”

I have been coming here for several years and have always received the highest quality professional care and customer service. The staff are amazing and ease the pain and stress for someone like me who has had a lifelong fear of the dentist. I wouldn't go anywhere else for my dental needs!

Anette M. 11/29/2017

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Verified Patient

“review”

all good. thanks

Gregory H. 03/30/2017

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Verified Patient

“Caring and Professional”

Excellent experience. Very knowledgeable and professional. The staff and Dr Willoughby are friendly, caring, and professional.

Rebecca Z. 04/06/2017

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Verified Patient

“General dentistry, crown, scheduling”

Originally some uncertainty about tooth problem, but with Mallory's help was able to schedule convenient appointments with an additional dental professional as well as Dr. Bare and we are in the process of solving and treating the problem.

Ann C. 04/11/2017

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Verified Patient

“Implant crown looks great - ”

She is a great dentist - very thorough and it was a seamless process with the new crown on the implant. Everyone in the office is friendly and welcoming. Dr Willoughby is gentle and explains the process.

J. H. 04/12/2017

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Verified Patient

“works for whats best for her patients.”

takes her time and explains all the details. also looks at what would be best for me and not the most expencive for her own pocket. i really appriciate her for that. i am planning on sending her referrals.

Mary M. 04/13/2017

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Verified Patient

“A nice atmosphere while fixing my teeth.”

My experience was good and i got some teeth fixed.

Charles C. J. 04/18/2017

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Verified Patient

“They treated me with care and were very aware of my anxiety buring my treatment.”

So far, so good. I'm just beginning the process of having 12 crowns replaced.

Anonymous 05/01/2017

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Verified Patient

“always a good and efficent experience”

I have been a pt. of Dr. Willoughby for Many years. I have great faith in all of the care plans and truly respect what a perfectionist Dr. Willoughby always has been

Shelagh B. 05/03/2017

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Verified Patient

“I was very pleased with my overall care .”

I was taken very good care of and the Dentist spent time explaining my options and worked me in for the dental work I wanted. All the staff took good care of me.

G. B. 05/03/2017

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Verified Patient

“Great caring dental care”

The procedure was explained, all my questions were answered often before I asked them, my comfort was a foremost consideration, and the procedure went smoothly. This has been my experience here on multiple visits.

David H. 05/08/2017

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Verified Patient

“Exceptional Dental Care”

Our entire extended family have been patients of Dr. Willoughby for more than a decade. Our care has been exceptional. Dr. Willoughby provides great preventative care and education at each appointment. Her office strives to make your dental experience comfortable from the time you arrive until you leave. We are always greeted in a friendly and caring manner by her staff who go out of their way to make your appointment a positive experience. Her dental assistants are well trained and professional along with Dr. Willoughby which allows them to provide the most comfortable care for their patients no matter the procedure being performed. Our family would highly recommend her practice.

Nancy K. 05/16/2017

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Verified Patient

“Always a good experience at Dr Willoughby's”

Had an emergency appointment for a cracked tooth. They fit me in the next day and I am ready to go the same day. Dr Willoughby always takes as much time as needed to do the job right and with NO pain!! I recommend her to anyone and everyone!

Bob S. 05/17/2017

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Verified Patient

“Very caring and professional.”

Dr. Willoughby and her staff are very caring, professional, and attentive. They strive to ensure you are comfortable and as pain-free as possible during procedures. Dr. Willoughby's attention to detail and desire to give the patient a great outcome make you feel assured you are in good hands.

Barrie D. 05/31/2017

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Verified Patient

“Wonderful”

Amazing experience , all around. Dr. Willoughby is patient, kind and gentle. The whole team at Chestnut Family Dentistry are friendly, welcoming and professional. Wouldn't go anywhere else.

Barbara C. 06/08/2017

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Verified Patient

“excellent dental care”

very competent

Anonymous 06/13/2017

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Verified Patient

“KInd, caring and supportive!”

Dr. Bare is wonderful. She takes time to explain what is needed and what she is doing. She cares about how you are feeling. She supports your decisions that you make about your treatment options.

Anonymous 06/29/2017

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Verified Patient

“Great Dentist!”

I have been seeing Dr. Willoughby for 20 years. She is great!

Victor G. 10/18/2017

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Verified Patient

“Very happy”

I could not be more pleased to have Dr. Willoughby as my dentist. She and her staff are truly excellent!

Anonymous 10/18/2017

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Verified Patient

“It's all good”

I would not be here if I didn't answer all 5 stars!

George E. 10/19/2017

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Verified Patient

“Great Dentistry”

Dr. did a great job.

M. F. 10/25/2017

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Verified Patient

“compassionate and caring”

Great dentist and office staff. Always friendly and courteous and a pleasure to visit.

Joan B. 10/30/2017

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Verified Patient

“Treats with knowledge, patience and compassion.”

Dr Willoughby takes the time to listen to concerns and is a perfectionist. I can highly recommend her.

Anonymous 11/13/2017

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Verified Patient

“Excellent experience.”

Dr. Willoughby and her team are patient, kind , friendly and professional. They make the whole experience stress free. Would not go anywhere else!

Barbara C. 11/27/2017

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“Excellent hygienist”

Dr.Wiillougby and her staff are wonderful. Today I had my first cleaning with the hygienist, Brandy. I have had a lifetime of good and bad experiences with hygienist, but I must say Brandy was the most competent I have ever encountered. She was very thorough, yet efficient; attentive to my comfort through out the process; and a had relaxed and comforting demeanor that made the whole visit stress-free.

C. C. 03/21/2018