Office & Staff Evaluation
Ease of Getting an Appointment
Courtesy of Practice Staff
Office Appearance & Atmosphere
Handling of Billing Matters
Average Wait Time
11 to 20 minutes
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent professional care.”
Getting ready for the Colonoscopy to start everyone puts you at ease and helps to make it a positive experience with their relaxed yet professional manner.
The staff is so kind.
S. K.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Great and respecfull”
Excelent everything!!!
Anonymous D.
04/27/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Doctor”
Dr. Shepherd was kind and very concerned with my health. Very patient while I explained my problems and was ready with solutions.
His staff was excellent and efficient and kind.
A very pleasant experience overall. I would gladly recommend Dr. Shepherd without hesitation.
Kathleen G.
07/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very informative”
Explained very well what I had and how he was going to treat it
Anonymous A.
10/18/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr. Shepherd is a very good doctor.”
He takes all the time necessary to make sure you understand before and after the procedure. We as a family trust him tremendously. Best doctor ever.
J. L. H.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Good”
They all where so welcoming and I couldn't be more happy with a medical experience! 10/10
Jessica Q.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Good Doctor”
Made me feel better
Meltzer, F. L. A.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Jones, E. P. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Wonderful”
He's awesome the best very Professional and pleasant
Peterson, T. L. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Satisfied”
Appreciate that my concern was treated urgently
Nikia W.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Pleasant experience”
Informative,would like my question answered little better.
A. R. S. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very professional”
The best
Lorenzo, M. M. A.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I saw Rose & she was fantastic”
Excellent
Washington, N. A.
12/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Awesome”
He’s really good and he gets you win right away and he’s very thorough!
Kelley, A. R. A.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great”
My experience with Dr Shephard was very good he is a awesome Dr . He fixed the issue that I had Dr Shephard takes his time with his patients he listens to them seems to really care about you and what’s going on with you so he can do the best he can to get your Issues resolved quickly Thank you Dr Shephard
Kevin J. P.
12/30/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“A very skilled, knowledgeable and compassionate doctor.”
I have known Dr. Shepherd for over 13 years, and he has shown himself to be a very skilled, knowledgeable, and compassionate doctor. I trust his advice and appreciate the concern and care he shows towards his patients.
Thomas M.
03/24/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent experience!”
Office visit, then colonoscopy. Couldn’t have been a better experience. Friendly, prompt, to-the-point staff.
Craig W.
04/26/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Shephard is the best”
Dr. Shephard and the entire staff were all very professional and friendly as well as very efficient. No long wait times and in fact completed a half hour earlier than projected. This was my third colonoscopy with Dr. Shephard. All the pre-opp instructions and follow thru is excellent...and it is nice to have a doctor with such a positive attitude and pleasant bedside manner. All the nurses were excellent and made sure the entire experience was as pleasant as possible.
Charles M.
10/27/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great Staff”
Great staff very knowledgeable, friendly and helpful, same as Doctor Shephard I would highly recommend him to all my friends , I was really nervous but their kindness soothe me .
I. M.
01/30/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Recent colonoscopy”
This is my fourth colonoscopy, and have to say the procedure from start to finish has been always excellent. Simple, clear instructions and fast, nurses are great make you feel at ease.
Thanks Dr, Shepard
L. V.
05/24/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Shephard ... and all assisinng nurses and anesthesiologist.”
Would highly recommend Dr. Shephard
T. V.
08/29/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Top quality treatment.”
Top rated care for the endoscopy and colonoscopy procedures from the moment of check-in to discharge. Better than previous GI doctors.
Mariangeles A.
11/09/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Care”
Everyone at the Palm Endoscopy Center was great! Check-In was easy. Pre-op went smoothly. The procedure was uneventful. All pre- and post-op medical personnel were very professional. Dr. Shephard answered all my questions and stayed with me answering them until I had the answers. All personnel were very caring and concerned with my welfare. Their attitudes/dispositions helped ease my worries.
Diane G.
02/07/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Ana C Hernandez”
Excelente llegue con un poco de miedo y vergüenza. , salí feliz. Me atendieron rápido, fueron muy amables y delicadas desde la anestesista, las Enfermeras etc el doctor Shephard excelente, me dio mucha confianza muy amable , muy profesionales muchas gracias, Dios los bendiga
A. H.
03/01/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very easy to talk with, makes you feel comfortable”
I’ve been to Dr Shephard several times and find him to be most pleasant
D. S. J.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“As pleasant as any drs appt can be”
Great
Mary A. B.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Great”
Good conversation
Anonymous
03/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Very good.”
Dr.Shepherd spent a lot of time with me . He answered all my questions with explanations I could understand.
Deborah C.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very profesional”
Excellent
M. B.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent”
Service and timely manner was great
Jan F.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“I felt Dr. Shephard was caring & knowledgeable”
Dr. Shephard took time to listen to my complaint and did not rush in his very thoughtful answers. These l included clear presentation of ideas and sound reasoning for tests to be conducted. I could tell he was very knowledgeable about the subjects we discussed.
David G.
04/14/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very direct and easy to understand”
Profesional, knowledgeable and extremely easygoing. Ready to listen and specific explaining pros and cons.
Norma M.
04/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Perfect Dr. Shepard take time to explain everything and show companion and understand how we feel”
Amazing and trusting the Drs. Plans care.
Noemi L.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Awsome ##'”
Doctor Sheppard is one of the best doctor that i have come across on my life. I would recommend him to. Everybody that needs his experience, compassion,dedication and professionalism in his field. He is a really down to earth . HONEST AND CARRYING for his patients. GOD BLESS HIM AND HIS TEAM.
Juan C. P.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very easy to access and great visit.”
Dr. Shephard and his office staff have always been extremely professional and efficient. I wish all my doctors were as customer oriented and organized.
Mary S. T.
04/30/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Answered all my questions”
Everyone is professional & courteous.
Frank M. C.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great”
Dr. Shepard take the time to listen to you. And explain what going on.
Elga C.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very satisfied”
I like the way he treat my son, very respectful
Radames S.
05/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
He was attentive, listen to my issues and gave me his advice on what I need to do. He is great!!
Claudia I.
05/30/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Exilent. I have no complaints.”
Dr. Shepard was very caring and soft spoken. When he was notified that I was hospitalized due to bleeding he came right over to speak to me and my husband and let us know what would have to be done if it didn't stop. Fortunately it did stop. I was very pleased with with how informative he was when answering my questions. I would definitely recommend him to anyone who is in need of a doctor due to stomach problems.
Harriet E. R.
06/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent physician”
Dr Shephard is a fantastic physician. I have known of his work through many proxy experiences, and when I chose him for my care I had the same excellent experience. I highly recommend him for his care!
M. D.
06/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr. Shepard”
My first contact with Dr. Shepard was on the phone due to Covid-19; he was friendly and listened to me.
Linda G. H.
06/23/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
Professional, attentive , all my questions were answered
F. A.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Is everybody right now positive this past week glad I'm with someone who cares”
I am very happy that dr. Shepherd is watching over my care
Edward J. H.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“A+ completely satisfied.”
I have used Dr. Sheppard before , and will always use him again.
James . E. M.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Comforting”
Calm, professional, and kind.
F. C. C.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very professional, was a little disappointed after not receiving a call back after I left a message for ma for my colonoscopy results”
Dr. Shephard was very punctual and professional, I would recommend to friends and family
L. L.
07/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr. Shepherd was friendly, precise and clear.”
Excellent experience.
Sal R.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“As always, excellent”
I have been his patient for many years and he is an excellent GI specialist. Always explained the symptoms and what needs to be done; procedure, diet or medication.
Anonymous G.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Always a warm and positive experience with Dr Shepard.”
Colonoscopy and endoscopy.
Linda H.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great”
Excellent, on time.
Jay K.
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Dr. Shepherd has a good bedside manner and comes across very professional and relates well on a personal basis”
This will be the second procedure and colonoscopy I have had done the first one was also very positive the staff was professional with a very good personal touch
Daniel C.
10/26/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Bedside Manner, confident and humble.”
The entire practice including the surgery center is loaded with caring professionals, who take their job seriously while showing kindness at every step. When approaching these procedures, most patients, myself included (even after two previously over the years) are naturally uncomfortable, however from the first interaction with staff, through the staging, during and after the procedure and recovery, I was made to feel very extremely comfortable, especially with the warmed blankets!
Gary K.
10/31/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very good”
Very professional
Pedro C.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Was very happy the doctor listens to my concerns”
He listen to my concerns and ordered some test to be done. I really appreciate this. We go to the doctors to get healed and when you walk out not knowing what just happen from your visit , well that’s very discouraging. I walked out feeling positive and understood my type of care and what was going to happen.
Cheryl B.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“He is a caring and knowledgeable in his field.”
My family and I have been seeing Dr Shepard for many years for routine colonoscopy and other matters. We are very pleased with his medical care. Excellent human being and excellent doctor.
Lourdes O.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excelente, humildad, y profesionalismo.........”
Muy profesional, comprensivo, preocupado por la salud y condiciones del paciente, tremendo ser humano Dios lo continué bendiciendo grandemente todos los días. Como paciente se lo recomiendo a todas las personas muy dedicado a su trabajo, muy profesional y es un amor trata al paciente como le gustaría que lo trataran a él con gratuidad, humildad, cortesía y respeto. Gracias Dr Sheppard bendiciones.
A. I.
11/11/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“It was good”
It was just a virtual call and it went well
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Dr Shepard is very caring seeing me after an ER visit.”
I wish all doctors listened as well as he does.
Susan D.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Pleasant, satisfied”
Routine visit was satisfied will recommend to family and friends
Anonymous
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excelente profesional”
Atención muy profesional. Refleja excelentes conocimientos. Atención más humanizada.
Galeno K.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Staff was great”
Actually listened
Maryann B.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent Care”
I have used your facilities and providers and have always been very satisfied with all the staff
Richard N.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellence in GI Care!”
Dr. Shepard is an excellent and caring physician. I have been a long time patient. He and his team offer outstanding quality patient care.
Diane L.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent.Good job”
Muy buen trato y excelente trabajo tanto del doctor Shephard como de su equipo.Gracias.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Dr Shepard was outstanding”
My only issue is, why didn’t someone tell me that I didn’t need to waste my time and his. This based on his statement that it doesn’t need to be done within a ten year span. This should have been caught prior to me visit
Paul W.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very thorough”
Dr Shephard is very patient. Explains medical conditions very well and sets plan to follow.
Arsenio C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very caring doctor!”
Took time to listen
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Always a pleasure having him as my doctor”
Awesome experience
Peter G.
04/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr Reddy is very attentive, kind, and clear with his explanations.”
Dr Reddy has been very thorough in his effort to find why I have had some right side pain for a number of years. He ordered two procedures to be sure there was nothing serious as the culprit. He has also given me detailed instructions on how to help my condition. His warm and kind manner is also very comforting.
Bridget M.
04/23/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“I always feel comfortable under his expertise. He also has a memory I can’t believe. Three years may have passed but coming back to him is like I saw him yesterday”
My experience has always been positive, and yes I would recommend him to anyone. I already did for my wife and son who are his patients
Theodore A.
08/10/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Mylene P.
10/18/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Pleasant”
Knowledgeable and willing to explain and listen
Shingles, M. E. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Good bedside manner.”
Great personality. Patient. Informative. Encouraging. Excellent experience.
Robert J. R.
10/26/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Great experience.”
Love Dr. Reddy. He spends time with you answers all your questions great bedside manner. Highly recommend.
Alch, K. S. A.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr. Reddy is caring & concerned about my health”
He is regularly following up on my health and working to get me well.
Sharon G.
11/09/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I had very nice experience and I will recommend to whoever needs for digestive system problems”
Very nice
Koita, A. A.
12/07/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Friendly great atmosphere”
Great service and experience.
Huergo, J. M. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Nguyen, K. T. A.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Was a video visit”
Excellent
Daniel A.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“My experience was very good.”
Dr. Explain everything to me, that ask of him
June, V. D. J.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr. Reddy listened to my issues and made great decisions for me and my health. I was very pleased”
Dr. Reddy listened to my issues and made great decisions for me and my health. I was very pleased
Cynthia J.
12/22/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not Rated
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Very happy with my interaction with Dr. Reddy”
Very happy with my interaction with Dr. Reddy
Daniel S.
02/09/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“So caring & helpful!”
Dr.Reddy & his staff were all very professional and very supporting and caring with the whole process and procedure I went through! Never felt so pampered in my life lol. One of the best!!!
Alexa C.
05/04/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent first experience”
It was my first time having a colonoscopy and the entire process from scheduling the procedure, orientation and test it was all very comfortable and I felt well taken care of. The procedure itself was completely painless and most importantly the results were excellent.
Y. T.
09/10/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“My Recent Colonoscopy Experience”
I received an outstanding customer service, respect and patience from the front desk receptionist staff, the nursing team, anesthesia staff, the kind gentleman who helped me out of the clinic and of course Dr. Reddy.
E. F.
11/17/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Very humble and friendly doctor. Explains well with confidence.”
I visited both the offices located in Oviedo and Maitland. Right from the reception, to all the nurses, doctors assistance, the doctor himself, the wheelchair person and everyone else was was so friendly and helpful. They have a lot of patience and respect for the patients.
Thank you all for a great job. Highly recommend it.
Sudhir D.
02/12/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent treatment”
Doctor and staff exceedingly professional and thorough. The best treatment.
Anonymous
08/19/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent”
Dr. Reddy did an excellent job. He and his staff were professional, kind and helpful. I highly recommend this practice.
Robert S.
12/21/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Care”
Everyone from initial intake to final release helped me through my anxiety. People were respectful and caring. All involved made sure I understood the process and made me aware they cared about me. Dr. Reddy visited both before and after the procedure and clearly explained the results. I highly recommend Dr. Reddy and his Maitland office.
Donna J.
02/18/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“He was thorough and helpful.”
Dr.Reddy explained in detail what I needed to know to help me with my issues
Judy E. K.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Always feel good after my visit”
Excellent visit
John S.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr Reddy is great, and his staff is wonderful”
They took time to help and understand my needs
Donald M. S.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Mayra N. E.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Virtual visit was easy and productive”
FR. Reddy is always prepared, encourages me to discuss challenges with my health and always has what is best for me in mind
Merri J. C.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“AWESOME”
He is everything a physician is, compassionate, caring, knowledgeable, good listener, thoroughly explains everything in simple terms that a patient can understand, courteous. These are the many reasons why I continue to stay as his patient. I feel privileged to have found him. May blessings be upon him and keep him safe. Thank you very, very much.
Sylvia G.
05/08/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Always pleasant and reassuring”
Good,they take time and explain all.
Mark M.
05/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Totally satisfied with Dr. Reddy's skills & analysis”
The procedure, analysis, and communications were excellent, given the procedural problems with the Covid-19 restrictions. Face-to-face visits & discussions are ALWAYS preferable in these delicate areas. Given the restrictions, totally satisfied.
Jerry L. N.
05/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Dr.Reddy is the best.”
Dr.Reddy makes me feel like he has all the time in the world to spend with me. He doesn’t rush me out of his office. He explains things and lets me ask all the questions that I need to. I feel he cares about his patients.
L. M. F.
05/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“As good on Video as in person”
I had my initial pre-colonoscopy visit by video chat this time. All went seamlessly and the same easy confidence with Dr. Reddy as I have had over the years.
B. S.
06/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“The e tire team was excellent”
Very professional
Jefferson M.
07/08/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“See next box”
He is very nice.
Sharon M.
07/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Very calm and listens”
I saw Dr Reddy about 10+ Years ago and he was very patient with me. And now 10+ year later I am having some symptoms that I described on a tele-visit and again he listens and understands and made some suggestions. So far so good this second time around
K. A. H.
07/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Telemedicine appointment clear and concise”
Positive experience with Dr. Reddy on review of lab work and change in treatment. He knows me well and was great to discuss everything and answer my questions and agree on next steps
M. J. C.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Oscar O.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Professional Team awesome”
Excellent, caring physician that listens to patients and provides expert care with complete explanation and follow up. Superior Dr. lucky he is a provider in our area..
Pamela W.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“It was a wonderful experience start to finish”
This was a pre colonoscopy exam.
Ryan S.
10/14/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Kristin M.
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent care and communications.”
Always feel at ease and confident.
Anonymous
10/28/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“He is great and his staff”
The Visit goes very good every time I go there or by computer
Anonymous D.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very knowledgeable.”
Great
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
11 to 20 minutes
Verified Patient
“He’s a very kind man & I didn’t feel rushed”
Dr. Reddy did my mothers colonoscopy about five years ago and he was very thoughtful and kind towards my mother and explained everything to myself in the waiting area. Now it’s my turn as I am dealing with some colitis and feel very at ease with his care.
L S.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr. Reddy is very caring and excellent in his treating me.”
Took time to explain and describe to me about my problem. Was open to my suggestion as to a possible substitute medicine.
Will P.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Great experience, caring doctor”
Dr. Reddy explained all test results and the plan moving forward. Wonderful!!
Vivian G.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Good experience”
Excellent
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Always professional, caring, and knowledgeable.”
I appreciate Dr Reddy’s professionalism, courtesy, and dedication to quality. I will continue to refer family and friends to him.
Thank you for taking care of me like family.
Martha W.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good”
My husband and I are patients if Dr Reddy. He is very personable, knowledgeable and direct.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“He's a 14 out of 10.”
He listens. He cares. He's compassionate.
K D.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Overall good”
Doctor listened intently made recommendations and ordered a prescription and then when the client mentioned he didn’t like the taste of the Metamucil fiber he didn’t think to recommend another odorless/tasteless variety of fiber supplements. Ended up getting his PCP to order this and have it put into his diet sodas 2x daily. We also made dietary changes as recommended as well.
Anonymous A.
04/21/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Doctor”
I had a colonoscopy performed on 5/18. Dr. Zapatier took time to thoroughly explain the procedure and results both before starting and after the colonoscopy was finished.
Ronald S.
05/19/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent service”
Thank you for a great experience. My questions were answered and I felt confident that I would receive the best care and I did. The entire team was awesome.
O. M.
05/28/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Easiest proceedure ever”
Prior to the appointment, I had prepared myself with horror stories about having a colonoscopy proceedure but inside of 15 minutes, I was feeling better about where I was having it done. They are excellent at what they do. I went to sleep and woke up with everything done and I was feeling great. Hungry, but no pain or even any discomfort and I am so fortunate I didn't wait too long. Thank you Dr. Z and staff.
S. P.
09/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He is an amazing Dr. !!!”
I have been dealing with gastroparesis for YEARS, but he is the only doctor that takes me seiously and he genuinely cares. I have never felt rushed and.....
I NOW HAVE HOPE! : )
Sheana G.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
De.Zapatier is a very comunicative and excelente Doctor very profesional and care giver with his patients.
Anonymous
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Fernandez S. P. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Wish he was my primary doctor”
He searched until he found my problem and found a way to correct it. Previous doctors had ignored what I told them trying to cram me into their box of symptoms. He listened to me and helped.
Anita R. R.
10/26/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Atención buena y de calidad.”
Despejó y explicó dudas además de dar tratamiento acertado.
Alicia S.
10/27/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He has a PhD in Bedside manner”
I've had more than my fair share of interactions with Specialists and their teams. This experience was at the top of the top for care, consideration, communication, comfort, and timeliness (ran out of relevant "C" words). At no time did I feel uncomfortable or in the dark, I was provided all the details I wanted.
Ancel R.
11/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Great”
Open, honest and factual
Weil, C. E. A.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Very nice Dr.”
Consultation for Procedure.
Marut, K. A. A.
12/07/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Pleasant”
I have not had the procedure as of yet
Wendy H.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very caring and patient”
Diagnosed my gall bladder problem and quickly set me up to have it removed. Have been better ever since.
Foster, J. R. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Dr. Zapatier took time explaining options and answered any questions os.”
He was helpful and patient while answering questions and concerns.
Anonymous
12/22/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“colonoscopy”
I had a positive Cologuard test. Following a colonoscopy performed by Dr. Zapatier assured me that he found no cancer.
Everyone involved in my procedure was professional and friendly.
I will be more than happy to recommend Dr. Zapatier.
Arthur B.
02/14/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great doctor!”
Dr. Zapatier took over from my previous physcian that had left the practice. I found him to be very personable. His bedside manner is excellent and he was very good about listening to my issues and offering advice as well as professional expertise. He performed two procedures on me and explained before and after how things were going without rushing and was more than willing ot answer my questions. I would highly recommend him.
L. L.
05/09/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Jorge Zapatier. Zeny Batista”
From registration to recovery. This staff is excellent. Very attentive friendly and do an excellent job. When I woke up, the nurse Lea attended me and she worried about me in everything, she made me feel comfortable with the process after the colonoscopy (which is not very pretty). Thank you for your attention. All the staff I know behaved excellent. Thank you very much.
Z. B.
08/01/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Are you kidding me? This man is amazing! So blessed to have found him.”
Dr. Z is amazing. He was kind, patient and took a great deal of time explaining the process to me. He has a great sense of humor and I truly felt that he cared and was listening to me. Thank you, Thank you Dr. Z...you made this as easy on me as possible!
Janet L.
10/12/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
Excellent Dr, very professional . I will recommend Dr Zapatier and the office staff too. , they were kind, and sweet!!!!!!!
The facility is very clean and update!!!!!
Adelaida D.
03/11/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Health Care Professionals.”
The entire staff of Digestive Disease Consultants at their Altamonte Springs, FL location were friendly, professional and thorough. This was my first time with this office and I highly recommend them. I went in for my 60 year colonoscopy and Dr. Zapatier was personal, professional, and explained the entire process during my consultation, which relieved my anxiety. A week later I returned from my procedure and again the staff was A+. The pre and post procedural process was flawless.
Eliezer F.
05/10/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Coloscopia”
He was a professional, he explained the procedure perfectly to me and in addition, Sylmarie was everything excellent and very kind
Jose P.
04/05/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Incredible!!!!!!”
My experience was with Jeanine and Nelly who were both excellent and extremely helpful.
R. C.
07/24/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great treatment as usual.”
I have been seeing Dr. Popli for about ten years off and on. Always treats with kindness and explains in detail what is the problem.
Lorraine M. F.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“It was great”
It was just good about my health
Martha C.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
William G. S.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good!!!”
he seems to be very knowledgeable..
Sharon M. M.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“He explained everything well”
He seems very concerned about my health and I trust in him
Pat F.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“He was so caring”
After visit I didn’t receive any call yet
Nazanin H.
05/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Great patient relations.”
Related my symptoms and he gave me medication that helped my IBS /diahrrea.
Doris A. R.
06/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr Popli is fantastic”
He always takes his time and explains everything on plain and simple terms. He always listens to concerns, answers all questions and is looking out for the patient’s best interest.
Daniel S.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Perfect. Quick yet thorough. Great patient care.”
I’m excited to see him again and I feel confident he will be able to help me get back up and running. Very patient centered. I’m very happy to have found a great GI.
Fabiola C.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Good”
Did not had the colonoscopy done yet it will Bee in July then I can describe the experience
Marianne W. W.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great”
Dr. Popli was very thorough in explaining everything to me. If I ever have to go back to Digestive Diseases I would choose to see him. Very good bedside manners , and besides .........
He looks like Jerry Seinfeld. Lol
K. L. S.
07/25/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Fine, would rather see in person”
Very good
Anonymous A.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“First rate physician”
Always excellent
Anonymous
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good”
Very good dr. Popli is a 100% professional
Noel C.
08/07/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Verified Patient
“Satisfying Comfortable Professional”
Friendly yet professional
Deb R.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Arnold G.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“A Very caring friendly and professional doctor!”
Dr. Popli is very professional! He listens to you carefully and is very caring! He is very understanding! Dr Popli is a gentleman! He makes you feel very comfortable and secure in his treatments. Thank you Dr. Popli!
Robert Graziano
Robert G.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Two G.I. doctors later. Dr. Poppli listened and reviewed the medical transcripts to make an informed decision on how best to treat my symptoms.”
He gave me HOPE on helping me figure out the root cause to my G.I. related issues and coming up with a plan for a solution.
Anonymous A.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Verified Patient
“Typical office visit”
Nothing new or special
Anonymous
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very nice doctor”
Very nice and polite. Takes his time with you and answers all your questions.
Trina W.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Doctor is awesome”
Doctor Popli takes his time listens and explains things in an easy to understand way and most importantly he cares
D. S.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
11/10/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great care, very positive, wonderful staff.”
Very efficient, the staff were upbeat and caring. The procedure went smoothly and LL the staff were informative and caring.
Becky B.
01/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“I've always been pleased with Dr Popli”
I've been seeing Dr Popli for quite a number of years. He's always very pleasant and explains procedures and results very clearly
Frances J.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Anonymous
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Extremely well done!”
Good demeanor and very attentive.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Excellent!!”
Dr. Popli has been our gastro for many years now and we love him! We value his willingness to spend time with us as much as his expertise. He never rushes us, answers all our questions and encouraged us in the health issue we are currently dealing with. We have recommended him many times to family and friends. He's a keeper!
J. H.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Procedure done & problem swallowing alleviated..”
Easy to schedule & Zoom call is very convenient.
Anonymous
04/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
Great doctor, explained everything. Procedure went great.
Anonymous S.
04/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent”
I was very happy with the care I received and would highly recommend you to others
Joann F.
04/28/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“GREAT JOB THANKS”
AT 75 THIS WAS MY FIRST COLO - IT COULD NOT HAVE GONE ANY BETTER - THANK ALL OF YOU
Albert L.
05/19/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
the staff and the doctor were very pleasant and made the experience extremely comfortable and assuring, thanks to all
Linsky E.
10/07/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Teleconference went very well!”
I had sent two ER reports to his office and he had read them prior to the call, which I was happy about. Very good explanations given.
Kathy M.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“It was professional and efficient.”
I have been a patient of Dr. Popli for a few years. He listens and explains. I have no complaints. The staff is very friendly and kind.
Ruth G.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“So informative”
Dr. Popli is so pleasant and informative. This is the best GI physician that I have been to. I have had 3 other providers. The office staff were also very helpful.
Anonymous
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Wonderfully , excellent doctor”
The best
Irene M.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Verified Patient
“Great experience”
The entire experience was great with all of the team.
Great attitudes and made the experience go easy.
Thank you
Northrup, P. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Professional and trustworthy”
Took the time to explain the procedure and the results. Good experienced doctor with a good bedside manner. Felt like I was in good hands.
Dave A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent”
Very personable and clear with explanation
Agustin A.
10/29/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Caring and compassionate”
After discovering I needed a colonoscopy I contacted Digestive Disease Consultants of Orlando for an appointment. Dr. Popli listened to all my concerns, answered my questions and was very reassuring as I was quite apprehensive. The day of the procedure I was treated kindly and compassionately and was throughly informed about the procedure. The entire staff was friendly and efficient.
Jan A.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Glad to getthe nnecesssary over with.”
Professional and as comforting as possible.
White, S. R. A.
11/08/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellence!!”
Everyone was attentive and caring!!
Professional!!
Prindle, M. A.
11/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Really liked Dr. Popli-great personality”
He listened and explained everything he will be doing in a way I could understand.
M. J.
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Awesome Dr! Great listener!”
My case is very complicated involving a couple of surgeries. Dr Popli patiently listened and gave me his thoughtful opinion. I am very impressed.
Joanne A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Has been helpful”
Good experience
Pattee R.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“I feel Dr Popli is highly experience d”
Good and his assistant,Sarah, is very clear with all issues
A. N.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Superb!”
I was a last minute colonoscopy patient. An approaching back surgery with lengthy recovery time, mandated a quick colonoscopy for my (3) year anniversary. Dr. Popli’s staff met with me and I had the procedure 2 days later. Superb service by all!
Steven B.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I really like this doctor.”
He listened to me and explained everything so I could understand.
Mary J.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
James L.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Dr. Popli is a skilled and attentive provider”
This was a visit to check the status of a stomach ulcer. I healed to a degree that I am in much less pain, so my experience was a positive one.
J. “. H.
12/23/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Very caring personal and professional service from everyone”
Great
Paul T.
01/31/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Popli, Sarah his PA, and all the staff are awesome, nice and caring!”
I am very pleased with the care I received during my procedure and follow up exam. All my questions and concerns were fully explained and I felt very comfortable and not rushed in discussing my results.
W. R.
02/06/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“The”
The staff was very friendly and professional, I felt real comfortable with them.
Herretta H.
03/15/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Popli just the best, he is straight up and honest and is an expert also the whole staff make it so bearable there”
No follow up required at this time, but really enjoy being in this facility, the nurses the best and so comfortable to be around. In the room for the procedure, had fun with Casey and Carlos, they probably thought this poor old lady, but they too made me feel so comfortable. Hats off to the entire facility. You have all of the best thank you again Terry Wenner
Terry W.
10/21/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“No stress-Seamless flow of efficiency and skill.”
Highly efficient and experienced care. Dr. Popli and his staff were like a choreographed ballet of Nurses and Doctors. They communicated clearly and answered my questions. I was very comfortable and felt well cared for. Thanks for the post op communication and warm blanket that meant so much.
Robin C.
04/24/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr Popli and Staff Great”
Dr Popli was a real professional. Great bed side manners. I never felt he was in a rush leave, stayed and answered all my concerns. His staff was also very professional and so very nice. Great people!!!
Angelo C.
09/07/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“5 Star from beginning to end”
This is the third colonoscopy that I have had with Dr. Popli. He and his entire staff took great care of me from the initial consultation to the actual procedure and recovery. Their on-site facility in Altamonte Springs is state of the art. It is well organized and very efficient. I highly recommend Dr. Popli and his staff.
J. C.
10/31/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“OUTSTANDING!!”
I really enjoyed Dr. Popli and the team at Oviedo. I would HIGHLY recommend him: great disposition, willing to discuss with the topic with you and easy to be with. He came to me when I woke up from the colonoscopy and told me what he found (or did not find) and was willing to answer any questions I had. Really wonderful, from beginning to the very end! ; - ) (there may be a colonoscopy joke in that sentence somehow). Rating: 100%. 5 stars!
P. W.
02/22/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr Popli ans Team”
Dr Popli is a fantastic doctor who is an active listener to your concerns with great compassion. In addition, his staff is excellent especially Kisha she will always go the extra mile to help .
Robert N.
04/23/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“All good. One more follow up required”
Clear explanations & easy scheduling. Also fairly convenient location
Susan G.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“She was very professional”
Excellent. Experience
Patricia A.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“A True Example Of Excellence”
She definitely has a bedside manner fit to be mimicked. She gives her undivided attention and calms the most "Nervous Nancy" like myself. I'm so glad I have been placed with a NP as calm and knowledgeable as Hannah Agard. I would recommend her to anyone who is in need of a GI Specialist.
M. C.
04/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very conscientious. Good listener”
Seemed to listen and care about my issues
Douglas J.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Good”
It was very goodand professional
Maria E. M.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Nice”
Always very friendly and professional
Patricia A.
05/18/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“She was very pleasant and thoroughly explained everything”
Hanna was very pleasant and thoroughly explained everything
Michael E.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
Judith B. Q.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Good experience, highly personable”
Great
John S. T. J.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Hanna discussed the upcoming procedure with me and told me what to expectect”
Experience was pleasant
Luz V.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Thomas C.
06/28/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great experience.”
She is very good understanding my situation.
Explains everything so I can understand.
Emma J. L.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great. I feel great I guess not seeing a doctor paid off”
So far my problem is completely gone
Dale S.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Pedro J. F.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“It was very nice to meet a friendly PA with good bedside manners.”
We are very happy with Dr. Katz and been with
Him for a long time.
Daniel H. V.
07/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent”
She was very thorough. Took her time and explained everything is easy language for me to understand.
John R.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Good use of telemedicine”
Hanna was informative
Anonymous A.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Anonymous A.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“She seemed very knowledgeable”
Just had one visit with her so far the med she prescribed for me is definitely helping.
Kasey M.
08/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent!”
She knew my history & listened well. I liked her questions. First time meeting her and I trust & like her.
Patricia S.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Michael K.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Fine”
Problem, still waiting for appt for colonoscopy procedure....
Anonymous A.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I appreciate Hanna’s patience with my questions”
Very positive
Terri K.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“She listened and took a step toward a solution”
She was attentive, patient cautious but suggested a next step, which I took and I have had surgery to fix the problem
Patty H.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Kind and compassionate”
Wonderful
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“I was able to get an appointment quickly to get in to see Hannah, the nurse practitioner.”
Hannah, the nurse practitioner, was excellent. She was professional, thorough, listened to my concerns, and was able to quickly get me the test I needed.
Terri S.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent in explaining and discussing situations and solutions.”
Always attentive and readily available to take necessary steps to solve problems and suggest solutions for the information provided.
Joann H.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Respectful, good listener”
Provider explain the results of my tests in a clear manner,
Anonymous
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Friendly and sincere”
She made me feel very comfortable
Janice B.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very easy to talk to”
I trust them
B. T.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“She was very professional and helpful”
My experience with Dr Shepherd has been very good and I will continue to see him.
Anonymous J.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Excellent”
Dr Popli is a great person terrific guy an a outstanding Doctor, He also has an outstanding nurse she is very caring and a terrific person and an assist to Dr popli. They always go out of their way to take good care of me
Bertanonymous H.
04/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
Very pleasant
Anonymous A.
04/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent - very positive and Welcoming”
Full of energy and make me feel good being there
Greenberg, I. A. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great. Knowledgeable answered concerns”
Take care of things urgently
Wanda D. R.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Everything went as planned.”
Nice and informative.
Mewes, D. M. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Great”
I saw Dr Ready and liked him a lot
Sackey, R. A.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Caring and knowledgeable providers”
Caring, knowledgeable provider. I never fell rushed here. Everyone listens to what you have to say.
Anonymous
11/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very Professional”
Pleasant experience
Monroe, V. A.
11/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Dutcher, A. A.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Always a pleasure”
It was a pleasure to meet her and a he made me feel very comfortable
Palmer, A. J. A.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Personable and informative”
Pleasant. Good listener. Excellent explanations.
Sproul, A. F. H. A.
12/07/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Felt like I was in very good hands. Efficient, friendly and very knowledgeable”
I felt I was being seen and treated by a very professional team. From the office to the doctor all were knowledgeable and efficient.
Anonymous
12/14/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent patient experience”
Thank you for taking the time to provide clear explanations and clear detailed instructions for my recent colonoscopy procedure. The care and professionalism of the entire staff made this procedure as good an experience as one could hope for.
Lee L.
12/21/2023
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“I trust him”
I have been seeing Dr Katz for years now and he always listens to my concerns and includes me in decisions - I trust him to make the best decisions for me
Beth O.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr. Katz and his staff were great.”
From the time I walked in and even with follow up phone calls, I was treated with respect and kindness. Dr. Katz made me feel very relaxed and confident that my procedure would go well. He took the time to listen to my concerns and explained everything to me in terms that I understood. Dr. Katz and his staff spoke to me with compassion and kindness. I would definitely recommend this facility.
Terri R.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Good”
It was a good visit.
Barbara D. B.
04/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I trust Dr. Katz”
I feel he has my best interest at heart!
Douglas J.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
Ellen P.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Great. Thorough and helpful.”
Great
Magdalena W.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Everything was good”
It was ok
Tamara J.
05/11/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very good doctors appointment”
Dr. Katz was great! He answered all my questions it was a very positive experience.
Thomas N.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Complete trust in Dr Katz. Great GI doctor”
I was miserable and undiagnosed for several years. Finally found Dr. Katz who ran the right tests, pin pointed the problems and provided the individual care and treatment plan. I’m enjoying a much better healthier life now and can actually socialize outside of my house which was out of the question before Dr. Katz.
Kristen L. K.
05/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“My experience was good.”
Have been coming to Dr Katz for many years and am confident of his knowledge, etc. this was my first time with a tele appointment and it was very good.
Patricia A. S.
06/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Listens well to your comments”
Tele visit different but very good able to communicate well
Shirley E. D.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
William J. M.
06/28/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I am very comfortable with him and he stays on top of my medical condition.”
I have had a very positive experience with Dr. Katz.
K. M.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“went well, no issues or concerns with practice or physician”
Took time to answer questions
S. S.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Always trusted for best care”
5 stars on every item tells it how it is. A great staff.
Jim W.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Asleep during colonoscopy with no complications”
My experience has been positive. Dr. K has been conservative but thorough. And I would recommend.
A B.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Couldnt be better”
So good pthat ive recomended families and friends.
Cromwell H.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Specific and personable”
Natasha Moore was very helpful
Anonymous
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent service”
Dr Katz answered my questions and even sent me for some labs. He wants to be sure that everything is fine. Entire staff for very friendly and helpful
A. C. R. R.
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Dr. Katz was very thorough in reviewing my history andnd Determining treatment.”
I felt he was an excellent doctor and felt confident in his diagnoses.
Vickary K.
11/04/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“It was not very memorable”
He is kind and competent.
Anonymous A.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He is one of the best!!!”
Listens!!!
Lake M. P. A.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent Bedside Manners.”
Absolutely love his doctor/patient interaction
Anonymous A.
11/10/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not Rated
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy Procedure”
Professional team made me at ease and the procedure went off without a hitch.
James M.
12/19/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Could not be more satisfied with Dr. Katz or his staff.”
Dr. Katz listens and the staff are polite, knowledgeable and put me at ease.
B. W.
03/27/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Katz is a wonderful MD.”
The staff was very clear in their explanations and made my stay at your facility very rewarding. Dr. Katz did a great job with his diagnosis and follow up. It made my day to have such a great team working with me during this procedure. Thank you!
Carol J.
04/15/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“I am comfortable with Dr Katz’s ability to care for my digestive system”
We discussed an ongoing illness and current meds were changed a little
Lynda C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I’ve been a patient of Dr. Katz for more years than I can remember”
I sincerely believe that Doctor Katz may have saved (or at least prolonged) my life. I like him enough to trust my wife in his hand too.
William L.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent in treatment, care and knowledgeable. a”
Experienced and knowledgeable and diagnosed and treated promptly to rectify the problem.
Ron K.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great”
Over the years he has been excellent.
Les D.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Great care from dr katz”
Listens to your issues you have ,,orders the medication you need especially for my IBSD and I really appreciate everything he does to help me.
Shirley D.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very good”
Kept me informed at each step of the procedure and care.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great!”
Great,
Natasha, his assistant, is outstanding!
Anonymous
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Colonoscopy went well”
Good overall
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I recommend this group often”
Thank you for your excellent care
Jennifer E.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Exceptional”
Great experience, and exceptional care.
Maly K.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Exceptional”
Professionalism at its best
Michael R.
04/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“DDC people treated me very well. Like the printed reports”
Dr. Katz and DDC colleagues Denise, Virginia, Carlos and Ron expertly performed colonoscopy and endoscopy on Friday April 16 These procedures went very smoothly, a credit to the skill of DDC staff. I appreciate the many courtesies shown to me during this event. I especially appreciate receiving thorough written reports when departing the facility, and also the thorough follow-up telephone call from DDC office manager Babs to review these reports with me on Monday April 19. Endoscopy revealed the cause of occasional difficulties to swallow; I'm looking forward to further discussions people about how to remedy that problem.
Lon M.
04/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“I know I am getting the best care.”
Dr. Katz is a caring physician. My medical history is complicated, and he takes care of things step by step.
K. G.
04/22/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
Very well managed
J. T.
04/26/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very efficient professional.”
Well, if a colonoscopy can ever be a good experience, Dr. Katz, does this well.
Phil S.
05/04/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Patient comfort is priority”
Entire DDC team was professional and makes the patient's comfort level priority, not just physical but emotionally as well. Making sure I had full knowledge and explanations of procedure and care post-op.
M. S.
07/24/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Satisfied”
He is always very clear on explaining what is going to happen and always very knowledgeable. He’s a wonderful doctor!!
Janet A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very comfortable”
Wonderful experience
Brewer, T. W. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very professional”
He cares
Lisa M. S.
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Friendly, personable & caring”
I have been a patient of Dr. Katz for many years, I’ve found him to be very professional and can’t imagine having someone else.
Michael H.
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Best of the best!!”
Extremely professional.
Harris, C. A.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr. Katz listens and speaks layman terms.”
Always genuine!
Sharlene A. L.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Patient, Professional and Thorough”
Thorough- He Provided reasonable explanations for what ever actions taken or reconnended
Fenderson, M. F.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I saw Hannah. She was everything I would of expected from DrDr Katz”
Very caring
N. B.
12/22/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Quick. Professional. To the point.”
Dr. Katz listened to my concerns and scheduled an appointment right away. All questions were answered and shown in writing on the paperwork provided. The procedure was fast and I was in-and-out and at home in bed resting before I knew it.
M. M.
01/07/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent staff!”
Very good experience. Can't say enough of how friendly, professional and accommodating the entire staff treated me today. I highly recommend this office for procedures of this nature.
Thank you,
Louis
L. M.
03/01/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Thanks Doc!”
Great experience with wonderful office staff. Colonoscopy was as smooth as could be. Must give a shout out to the woman that administered the Propofol as she went really slow to mitigate the burning.
Anonymous
03/22/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy and Endoscopy”
Procedure was done very well and recommend for anyone
Raghupatha R.
03/25/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Doctor and Staff”
Had a Upper GI Endoscopy and a Colonoscopy. Dr. Katz and his staff were excellent as well as very professional. I;d like to give a shout out to Donna at the Front Desk, Helen, Leah, Carlos, Victoria, Jeremiah and Brenda because they were all so very caring. It put me right at ease.
Nancy Hurley
N. H.
06/26/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great Staff and Doctor Equals a Great Experience”
Dr. Katz, as well as the entire team of nurses and staff, made me to feel comfortable throughout my treatment. Everyone that I interacted with was professional, caring and had a great sense of humor. These are all indicators of a well run practice and office. No waiting around the either, the time of my appointments were the time that I was seen, friendly and efficient, I appreciate that my time was valued.
John S.
07/25/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
Great experience. Timely, efficient, professional.
S. C.
08/11/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Good experience”
Dr. Katz, the anesthesiologist and the ENTIRE TEAM at DDC Maitland office were excellent. Professional, detailed and organized. That's the way it should be and I like it.
Russell H.
08/23/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr Katz Thank you !”
What an incredible staff and Doctor from start to finish! Dr Katz you are an Awesome Doctor! Highly Recommend,get it done for your Health and Well Being!!
James W.
11/07/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Katz”
I had a colonoscopy. The experience was great everyone from the staff, Dr. Katz and the anesthesiologist and the facility exceeded my expectations. Highly recommend Dr. Katz and Palm Endoscopy Center for all your digestive health needs.
T. F.
12/19/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
Dr Katz and his staff are great. They make the procedure very low anxiety. Everyone was cordial and professional. See you in 5 years!!
James F.
02/13/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Organized -- Efficient -- Flawless Procedure (highly recommend!)”
Organized -- Efficient -- Flawless Procedure (highly recommend!)
Scott G.
03/11/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Office and Dr. Katz Review”
Fantastic! Always a good experience. Staff was just wonderful. Dr. Katz is the best!!
J. F.
08/26/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent preventative care.”
Dr Katz has been taking care of our family since 1995 and makes sure to track digestive system issues before they become a serious problem. His emphasis on prevention and excellent procedure reports keeps us on a healthful track.
Cheryl K.
12/06/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent patient experience”
Thank you for taking the time to provide clear explanations and clear detailed instructions for my recent colonoscopy procedure. The care and professionalism of the entire staff made this procedure as good an experience as one could hope for.
Lee L.
12/21/2023
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Awesome”
Awesome Awesome
Anonymous L. D. K.
04/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Great care. Very confident with doctor”
Excellent all around
William T. A.
05/24/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“A wonderful doctor!”
Dr Shepard is very knowledable, professional and caring. He takes the time to answer any questions and concerns. I trust him when I have any gastro flare ups.
Jane D.
07/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Me dio mucha tranquilidad”
Me alegró saber que hablaba español ,
Ruth N.
10/18/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
Puca, K. J. P.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Lueck, C. H. A.
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Really took time w us.”
Personable and was not rushed. He c explained all. We are happy we were referred to him
Lynette T.
12/11/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“The doc is caring, listens and cares - the best”
Dr Shephard is impressive, he cares about me as a patient and takes the time to ensure a correct diagnosis. He is my favorite doctor and I trust him. Dr Shephard listens and makes you feel your in the best medical hands possible and you are. He goes the extra mile and explains it where you understand all options available.
Greg Morris
Gregory M.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“He is so very kind and listens to all your concerns.”
He reassured me and prescribed a medication to address the problem.
Noella G. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“DR . SHEPHARD LISTENED TO MY ISSUES I was experiencing and gave options and suggestions ns.”
I have seen Dr Shephard several times and have always been satisfied with his medical expertise. He has guided me in my issues at hand .
Betty S.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He is accurate and on the point.He is an amazing DR.”
He is very attentive with the patients and cares about there problems.
Ana V.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Professional and caring”
Dr. Shepherd is professional and capable. I trust his care implicitly. I've been under his care in the past and will do so in the future I'd necessary
Christian C.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He did my endoscopy few years ago, for this reason I went back to him.”
Very good, I don't have any complain. Thanks for your help.
Elvira E. P.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Was excelent I’m very satisfied”
Very good and very satisfied with Allthe personal wom take care for all my treament
Melendez, S. A.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Follow up from EGD”
I have been seeing Dr.Shepard about 8 yrs now and I trust his knowledge and experience. He is a compassionate Doctor and so glad I have him for guidance with my issues. Sometimes hard to navigate your system for getting a response to an inquiry about a medical issue and have gone to the office ‘in person’ for a response.
Jill B.
01/02/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Caring Provider”
Routine colonoscopy performed after good pre-procedure information. Day of procedure Dr. Shephard and the staff handled all in a quick, efficient and caring manner.
Martha H.
04/06/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“As pleasant as it can be…!”
Second time having a procedure with Dr. Shepard and a long time patient. As unpleasant as any procedure can be, they make it as pleasant as possible. From check in to wheel out every person is calm, efficient and focused.
J. M.
06/06/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Just had a colonoscopy and endoscopy.”
I was kept updated, step by step, as the process proceeded. Dr. Shepherd and staff are extremely competent and focused on taking care of their patients. I highly recommended them
Mike G.
10/28/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Better Experience than I expected!”
Everyone was kind and caring in my procedure experience.! Having a colonoscopy is still a frightening experience but everyone including the nurse anesthesist made it a more pleasant experience!
Anne B.
02/10/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Harry Shepherd and his staff are wonderful.”
My experience it's been great. I have been with them for year.
Rosa P.
08/12/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great doctor , great experience!”
Dr. Shephard is kind, professional, and friendly. The Palm Endoscopy Center is a smooth, easy experience . Casey and DJ were awesome. Highly recommend.
Edward G.
10/24/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr Shephard is THE BEST !!!”
Dr Shephard is an excellent provider who truly cares about his patients, explains expectations and results and provides answers to your questions. All the staff that assisted were wonderful, especially Miranda, my awesome CRNA, who provided the sedation and kept me safe. Ebony, my pre-op RN, got me ready with her calm, friendly demeanor. The procedure staff, Robin RN and Gerry (technician) who assisted Dr Shephard with the procedure were all smiles, and Brenda, my post-op LPN got me ready to go!
Donald M.
02/07/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Professional and personal, a wonderful combination”
If I enjoyed colonoscopys more, I would return more often than every 10 years. I enjoyed visiting with Dr Shephard and have the utmost confidence in his professional ability. And, the staff, Melissa, Rosie, Nisha, among others were wonderful. A particular thanks to Miranda for providing just the right amount of anesthesia to make the experience as non-memorable as possible.
Doug B.
02/27/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Professional”
Excellent Doctor, as well as his staff. This is the second time I request my Primary Doctor to refer me to Dr. Shephard for my Endoscopy. I will certainly continue going to see him every ten years that I need my Endoscopy because he is really knowledgeable and I know I will receive great overall service.
Wilma M.
03/04/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr Shepherd fantastic”
He take time to discuss your problems.
A. A. G.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Quite pleased with attention and care”
Listened to my concerns
Anonymous
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Mi experiencia fue excelente desde recepcion hast resto de personal que me atendio.”
Mi experiencia con el medico fue excelente su conocimiento y explicacion de mi condicion y pasos a seguir para seguir un tratamiento adecuado me dio mucha tranquilidad.
Nitza C.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent experience”
Very good
Claudia V. G.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very clear communication regarding maintenance and blood work”
Dr. Shephard took the time to go over all medical records and best practices regarding maintaining remission of Ulcerative Colitis. He also spoke at length of what I should expect and plan for in the next 6 to 12 months. He is also friendly, personable and easy to talk to.
Caron A.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Best Doctor and Staff I have ever been to!”
Over my life I’ve have seen many doctors, nurses, and staff but Dr. Shepard and staff are the best! My family and I are so grateful to have him as our doctor . Doctor Shepard Never forgets to follow up on you and remind you of test and procedure in the upcoming months. Shout out to Lisa also she is great!
Lori M.
04/14/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“You can trust this Dr. to take care of your medical needs”
If you ask questions, he will take time to explain to you what you need to do thats best. When he does procedures ,(colon and endoscopy)I have Never had any issues. I highly recommend him. Very qualified doctor.
Sharon P.
04/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Nora M.
04/22/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Brenda A. G.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Explained my diagnosis so I could understand it”
Dr. Shephard is very kind and makes me feel more calm, and I feel he is very knowledgeable in his field, so I have no hesitation in following his advice.
Mary A. S.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Te da,tranquilidad,seguridad y confianza”
Fue una,experiencia,muy buena me explico paso a paso mi problema ,el procedimiento y la solucion.
Agustin L.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr Shepherd was informed and thorough.”
Following a hospital stat, I met virtually with Dr. Shephard. He had reviewed my records, was clear in next steps, and listened to my questions.
Tracy E. S.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Very professional and thorough - would refer!”
One issue- he said someone would call prob that day to schedule procedure. 3 business days later and even after leaving a message no one has called. That’s only concern.
Anonymous
05/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“I trust Dr. Shephard is an expert in his field”
I have seen Dr. Shephard for several years and he is a quality doctor
Larry E. H.
05/22/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Priscilla D.
06/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very knowledgeable and professional”
Dr Sheppard is very caring and take very serious his patients health, he did my exams and when he got my results immediately let me know about it! Excellent Dr.
Gloria J. B.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Always better than anticipated...”
Despite the situation not being the most pleasant, Dr. Shepherd makes the whole thing much better... very understanding, great bedside manner... lucky to have been referred to him so many years ago!
L. M. G.
06/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Amazing Dr.”
Dr Sheppard is caring, professional.and courteous.
A. L. M.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“My favorite doctor!”
Always attentive and nice. He always explains the findings in a way I can understands. Great doctor and human being.
C. M. E.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“A very informative and reassuring experience.”
Comfortable,reassuring with knowledgeable care.
Richard K.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good”
Very professional and patience
Inocencia B. F.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very polite and informative”
Very professional team
Susan G. M.
07/24/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Less than 5 minutes
Verified Patient
“Really good doctor”
Very kind and understanding seems to listen and gives reasonable answers
Alison P.
08/06/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Felt very secure with the diagnosis.”
Everyone was very nice & professional.
Frank C.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Teresa E. D. B.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
“Was wonderful”
I don’t have any problems.
P. R.
10/09/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Marilyn B.
10/26/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“The best Gasto office around”
Dr. Shephard is the best. I have gone to him for many years and hopefully never have to go anywhere else. He and his staff are very caring and compassionate. I would highly recommend him. I have never have a problem with anything in this office. Only the best work here!
Thanks so much for all you do!
Anonymous
10/28/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Excellent”
Really good listener and overall professional but human at the same time.
Maria V. N.
10/31/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent service and staff.”
Professional and friendly throughout my first experience. Thank you.
Anonymous A.
11/10/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“I really like Dr. Shepard.”
Dr. Shephard is very smart, and he really tries to explain my medical situation in terms I can understand. That's not easy, given the gap between his knowledge and mine, since no doctor can spend all day with one patient. I appreciate his calm, gentle demeanor, and I know I am in good hands with him and his team.
One negative comment about the practice in the upper office: more vigilance could be paid to proper mask-wearing by staff, even those handling phone calls. Lower office seems much more careful about this.
Susan D.
11/10/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
“Dr so profesional and good time for explain my concerns experience”
Dr very profesional has time for all concerns and explain everything very clear thanks
Alejandrino A. G. M. G. M.
11/10/2020
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very Helpful and quick to get to the bottom of what my problem was”
Helpful and quick to get to the bottom of what my problem was. Made me feel comfortable with the procedure I needed to have.
Shannon F.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Mi experiencia fue excelente .”
Dr. Shepard le explica de forma entendible al paciente . Estoy agradecida en la forma que me explica todo en cuanto mi salud .
Beatriz P.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“My 4th or 5th with Doc Shepard... He is Outstanding”
Dr. Shepard is a Great Communicator... something you don’t always expect from a Doctor. Very thorough reporting and he talks our language when reviewing.
W. D.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Everyone was very professional and leasent”
Dr Sheppard is very clear and professional in explaining the procedure
M J.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Just a great guy”
Made you feel great throughout the process!
Ken P.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very pleasant, professional, and caring experience.”
Dr. Shephard took the time to listen to my issues and gave me understandable directives. We agreed on a future Digestive System care plan. Dr. Straker (retired) was my previous care provider, and Dr. Shepard put me at ease with issues related to working with a new physician.
David R. B.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
“Confirmed a diagnosis”
Listened well, tested, thorough review, good follow up.
Anonymous A.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Easy and comfortable”
Excellent
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent explanation and service was prompt.”
Will recommend to others because the Doctor was polite and clear in explaining all details.
L. Q.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr. Shepherd was very Pleasant. Love his accent & dance he did before my procedure. H”
My experience was very well and the staff was great with answering my questions & concerns that I had before my procedure.
Lawanda J.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Quick and painless”
Everyone was nice, explained procedures and kept me calm.
Allison N.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Informative and helpful”
Very good
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Nikki R.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Wigberto V.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very well”
Always have good experience with dr reddy
Valerie A.
04/22/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
“Excellent”
Very good. Smooth procedure, No pain.
Neal H.
04/26/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Highly Recommended”
I have already recommended Dr. Reddy and Digestive Disease Consultants to two of my friends. He has such empathy for his patients that I find rare with busy doctors today. He listens carefully and does not appear to be in a rush but is focused on you and putting you at ease. He lets you know he is a team player, proud of the folks who work with him, saying we will take care of you as you face one of the procedures. It is easy to give this professional a five star, outstanding recommendation.
Loreta (. J.
10/02/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“wonderful experience”
On 10/20/21 I had a colonoscopy at the Palm endoscopy center, in altamonte springs. For such an uncomfortable procedure, beginning with the dreaded prep, etc, i was so pleased with the services provided by my doctor, Dr. Sanjay Reddy, as well as, ALL the staff. From the receptionist up front, to the nursing staff, the procedure assistants, and the nurse anesthetist. Everyone was so professional, courteous and friendly. Thank you Dr. Reddy and all. Quality care should be recognized and applauded
C. M.
10/22/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very nice professional and caring”
Everything went according to plan. Everyone
Was kind and helpful. They made me feel very comfortable.
Fuller, G. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Took great care to find out what problem was”
Dr. Reddy explained what he was doing and was very sympathetic and showed empathy after when he say the swelling. And what he prescribed is working so far and feeling on the mend.
M. V. S.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He immediately diagnosed my problem and wrote me a Rx to take care of it.”
Little wait, but overall pleasant and helpful.
Lucy M.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Helpful”
Informed and caring about my situation
Theodosia G.
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Great”
Very informative and clear
Norman, Q. A.
12/09/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Overall very good..”
Overall a very good office. The procedure was easier then I expected.. Staff from from desk to nurses in the back were amazing.. Thanks for making first procedure less stressful..
Melanie A. R.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very Decisive and Clear”
Dr. Reddy explained what I had, and what I didn’t have, very clearly. I understand what I needed to do, and why. I am comfortable and confident in my treatment and diagnosis.
Kim R. L.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr Reddy is kind and compassiionateInfo”
Informative re: my condition. Clear explanations to questions asked. I felt at ease and confident in his care.
Hilary B.
12/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
Sanislow, J. G. A.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“My very first colonoscopy”
I have to admit that I was very hesitant to get this first colonoscopy, mostly because of my own anxiety related issues. But once I finally did commit to doing it, mostly at the urging of my family doctor, I found the experience overall was much better than I had imagined. Dr. Reddy and his team were great to work with, as well as the team at Palm Endoscopy. I felt like I was in good hands and well cared for from the minute I walked in the door. And my preliminary and post-procedure discussions with Dr. Reddy made me feel reassured that he was both very experienced as well as concerned with my care.
If you’re at the age that you need to start getting colonoscopies, I would speak with Dr. Reddy and his team. They can set you up with just the right preparation to make the colonoscopy procedure go very smoothly and worry free. If anything, most people seem to worry about the prep part, as did I initially. However, just follow their instructions, and relax— everything will be fine.
Konstan, M. A. K.
01/07/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
Dr. Reddy provided excellent care from explaining the procedure during my appointment. The scheduling process was very easy and efficient. During the day of procedure the entire staff was very informative and caring. Dr. Reddy spent time with me before and after procedure. Doctor's office followed up the next day. Excellent doctor and staff!
John M.
02/26/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Fantastic Service”
I had a screening colonoscopy. The process was so smooth. His staff for so friendly.
V P.
05/17/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
I wanted to say how awesome the staff was during my colonoscopy yesterday. Leah the nurse whom admitted me was very friendly and put me at ease. The Nurse anesthetist was very friendly. Every time I have come to that office they are friendly and professional and are punctual with my time. Dr Reddy explains everything and puts you at ease. Great job team.
Eric G.
11/10/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Remarkably good and comforting customer service”
As a first timer it would be very easy to feel uneasy but nothing of the sort happened. Totally professional on part of the Dr Reddy and the staff to prepare me for every moment with dignity and comfort, if you have to go somewhere this is the place to go with the professionalism explanations technical documents that were all produced quickly and efficiently with prognosis if I ever have to go this is the only place I want to go
Brian W.
01/16/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“butt really”
seen this doctor several times and was happy with results...Palm Center who hosted my procedures were very nice and interested in my comfort
R. G.
04/03/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Top notch care with Dr. Reddy!”
I had my first Colonoscopy done with Dr. Reddy recently. I saw Dr. Reddy in the Oviedo office and had the procedure done at Palm Endoscopy. I am completely satisfied with my overall experience and will be back again in a few years when Dr. Reddy is ready for the next one. I am very impressed with the excellent level of care I received, outstanding communication and quality. The entire staff at Palm Endoscopy is also to be commended for their wonderful demeanors and top-notch care levels.
E. B.
11/16/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great Experience”
From the moment I walked in to the time I was discharged, everyone was so nice and helpful. They care about the patients and not just the paychecks and it showed! Definitely will recommend to everyone!
Thanks again!
Cory Watson
Cory W.
01/18/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent doctor and staff”
My friend spoke highly about Dr. Reddy so I decided to do my colonoscopy with him. His staff is very diligent and dedicated, Susan who schedules at the Lake Mary office goes above and beyond to respond to questions and see you are comfortable. She reached out always promptly and is genuine. The staff at the Palm Endoscopy Center is the best I have seen in terms of care and teamwork. Dr. Reddy does a very thorough job and ensures your concerns are addressed. I highly recommend this team.
J. R.
02/25/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“A helpful telephone interview due to the 2020 pandemic.”
Both husband & I have had testing by Dr Reddy It is embarrassing & we find him to be empathic & his questions detailed. Dr Reddy is also personable.
Linda F.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“It was excellent. Just like being in the office”
Dr. Reddy is always professional and a good listener.
Nancy W.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Excellent as always with Dr. Reddy”
I have been seeing Dr. Reddy for about a years now and from the first visit I knew he was caring to my situation. Has not changed from day one.
W. V.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Thorough and thoughtful”
I met with Dr. Reddy a few times to help me with IBS. Admittedly not the most serious condition, but uncomfortable and embarrassing all the same. He was patient and thoughtful in his examinations and analysis of what I've been dealing with and was able to make recommendations and prescriptions for meaningful treatments. I felt well cared for and respected despite my rudimentary understanding of my condition. Anytime I hear if someone has a stomach ache, I refer them to Dr. Reddy. Probably overkill, but it could be the Taco Bell or it could be something worse. Trust the experts.
Daniel F.
04/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“The best Dr of any discipline.”
Dr Reddy is the doctor I trust the most of any doctor of any discipline over my lifetime. I trust his expertise. Unlike other of the many doctors I have had in my lifetime, I am completely confident I am getting the best care.
Robert G. S.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
very impressed
Robert L. M.
05/15/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent”
Very courteous and willing to listen to my concerns.
Barbara E. B.
05/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Positive and productive .”
Dr. Reddy had already reviewed my file, listened carefully to my concerns, asked questions relating to my concerns, was able to suggest dietary changes for the better, prescribed a celiac blood test, and requested a follow up visit in 1 month.
Excellent doctor!
Christine L. S.
05/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“My first telehealth experience”
Dr Reddy had reviewed my records prior to the call beginning, listened to my concerns and gave good feedback.
S B.
05/30/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“A very good follow up appointment!”
Positive, productive, and informative. If negative symptoms occur again, there were options provided as to how to proceed.
Christine L. S.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Best care I have received”
Dr Reddy is an amazing Dr. He has worked tirelessly for years caring for my complicated GI problems.
A. E. H.
07/18/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Professional, friendly”
It’s always a pleasure to meet with Dr. Reddy.
Mark R. C.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Video conference for acid reflux”
Dr. Reddy did a great job of reviewing my issues and prescribing the first step for moving forward.
Janice K.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
Anonymous A.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Professionally comforting.”
Dr Reddy puts you at ease.
Francis G.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Outstanding quality care!”
Knowledge and great communication skills. Feel confident I am in great hands. It’s wonderful when you trust your doctor.
D J.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“Excellent experience”
Dr Reddy is very good he spends time ,listens to the patient and involves in decision making. Very compassionate. I will recommend him to any of my friends and family. Thank you Dr Reddy for your care
Shavinder A.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
Very knowledgeable and friendly. Great Dr. to have I. Your corner.
Eric B.
10/14/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
Dr Reddy did a great job listening to my concerns
Michael B.
10/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good doctor”
He is a great Explains everything to you the right way so you understand everything hes telling you the excellent doctor
Dorothy G.
11/10/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Reedy colonoscopy”
Dr. Reedy, is very thoughtful, experienced and caring . He listens well so he can diagnose you and doesn’t just dismiss how you are feeling.
Angelina A.
03/19/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very professional, friendly, knowledgeable and positive”
Positive and trustworthy, interested and professional.
David G.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Excellent, he was very understanding and easy to talk to.”
Excellent, felt comfortable with what needed done.
Theresa W.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“It was a zoom appt. with the Dr.”
It was fine
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Excellent listening and real caring! Wonderful doctor!”
Following up with colageonous colitis and discussing medication and treatment.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Quickly accommodated change to virtual, prompt, prepared a d professional”
Always pleasant; very caring team
M. J. C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Verified Patient
“I wish all doctors were like Dr. Reddy”
Excellent, patient and compassionate.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very professional very very kind”
Always very friendly and very knowledgeable
Claudia M.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Great experience!”
Colonoscopy and routine follow up.
Anonymous B.
04/21/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great Doctor”
Doctor Zapatier Love his work Great bed side Manner, listens well would recommend him Highly!!
J. H.
10/13/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not Rated
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Zapatista & Digestive Disease Consultants Orlando”
Dr. Zapatier was extremely knowledgeable, professional and caring throughout my entire colonoscopy procedure!!! Dr. Zapatier answered and addressed all of my questions with evident concern and care. The staff at Digestive Disease Consultants were helpful, professional and very courteous at each step. The nurses and additional physicians assisting Dr. Zapatier during the colonoscopy were also extremely professional and top notch!!! I HIGHLY recommend Dr. Zapatier & Digestive Disease Consultants!
M. M.
05/26/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
This was a pleasant experience. As far as a medical procedure goes. The entire team the morning of the procedure were great. Dr. Zapatier has a good bedside manner, especially if you’re the nervous type. I felt…. Nothing. Then I woke up and was out the door. From the time I walked in the door to the time I left was barely two and a half hours as I recall. And you’ll feel fabulous that you did something to give yourself personal care before you REALLY need it. Prevention. Prevention. Prevention.
Eric S.
09/02/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“I truly like this doctor.”
Felt I knew them forever. So very glad he’s my doctor.
Gail B.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Amazing!”
He was so patient with me. Explained everything in detail. My fears have subsized. Just waiting to make my appointment.
Angela G.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Caring, on-time, professional”
Excellent first office visit.
Margaret S.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Amazing @!”
Dr Zapatier is very knowledgeable and talksto me like a person..He made me feel extremely comfortable and I wish I can make him my regular doctor! 1-10 I rate him a 20!!
Rivera, E. R.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great bedside manner”
Dr. Zapatier is very thorough in his explanations and long term goals regarding your care.
Luz N.
10/26/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“it was really satisfactory”
It was good
Forero, L. A.
11/09/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“The entire staff was very friendly and helpful.”
Dr. Zapatier is not my typical experience with most doctors. Dr. Z actually cares about his patients. I witnessed that with my wife’s recent diagnosis and him delivering hard news with empathy and compassion. What I appreciated was a doctor that was straight and to the point when delivering troubling news. Thanks Dr. Z!!!
Michael B.
11/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“He's absolutely the sweetest doctor ever!”
He is caring, funny, professional, very good at his job, & has the greatest personality!
Hepburn, C. (. H.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great! Wonderful staff. Make you feel relaxed and not anxious.”
Great. Listens to concerns. Highly recommend Dr. Zapatier.
June P.
12/11/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very information from Doctor.”
Great
D. C. K. A.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
Gaston, M. A.
12/14/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Apostolos G.
12/22/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Satisfied patient”
Dr. Zapatier and the entire staff at D.D.C. were extremely professional, efficient and courteous during my recent endoscopy. From the moment the facility doors opened for check-in, until they closed behind me following my procedure, I truly felt like I was in competent hands and receiving the best care and information pertaining to my medical condition.
Charles W.
04/22/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Good Job, excellence all the way”
great since opening the glass door, greeter, waiting time, preparation, then waking up to find out I was ready to go home. Big smiles everywhere... thank you guys!
Manuel G.
05/12/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Very satisfied”
I am very happy with the professionalism and good care I received from the care team
Involved in my colonoscopy. I would recommend this medical group to any friend or family member. Dr Zapatier is very empathetic. Thank you.
L. R.
08/19/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Doc! Billing Issues and I ended up with a large bill.”
It was a great experience working with Dr Zapatier. He takes his time and explains everything to ones satisfaction. He has a very nice bedside manner. In reference to billing I had issues. I was told that if my insurance did not cover the screening procedure 100% I would be notified. After my procedure I received a $700 bill. Office needs better communication with procedure patients.
A. B.
01/08/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Great service from beginning to End! (No puns intended lol)”
The whole team made this experience amazing. While driving home from my Colonoscopy with my wife. I was telling her how amazed I was with how easy the whole process was. Every person on the team was so nice and helpful. The world would be a better place if everyone treated each other like how they treated me... Thank you so much!!!
Bob B.
03/28/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Professionalism at its best”
The staff was very friendly and professional-this was my first time here and I was very impressed with the wait time and the processing of my paperwork-Dr Zapatier was very caring, knowledgeable and explained the whole procedure to me-Dr zapatier has great bedside manner
N. M.
11/19/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“great help!”
overall great & leslie was very helpful as well as susan too!
M. P.
05/01/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great staff”
The staff was very friendly.
D. Y. F.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Terrible scheduling for colonoscopy”
Nice and informative
Anonymous
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Caring, Compassionate, and Kind”
Dr. Popli takes the time to truly listen to your concerns and understand your situation so that he may provide a feasible solution. He truly cares about his patients and thinks about long-term solutions rather than just prescribing medications and sending you on your way. I highly recommend Dr. Popli every chance I have an opportunity!
Edith L. D.
04/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr. Popli makes me feel “right at home!””
He’s the best! Answered all my questions ! Made me feel very comfortable! We’re snowbirds and I need a Gastroenterologist down here for my Entyvio infusions and in case I have problems. He’s awesome!
Nancy W.
04/16/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr Popli is the best gastro md in this area”
He and his staff are very polite and helpful. I like the phone consultation. It’s just as good as an office visit but a lot faster and easier from my living room . Thank you.
Anonymous
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“He has my complete trust.”
Dr Popoli is very skilled and knowledgeable. I completely trust his judgement.
Mara W.
05/14/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very positive experience with entire team”
Highly recommended. Listened to my needs and explained everything to my understanding. Very responsive to my calls and never felt hurried. The entire staff were very professional. I couldn’t ask for more.
Anonymous
06/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Sharon M. M.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Low stress successful procedure”
Very peaceful and trusting
Timothy B. C.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Verified Patient
“Some clarity!”
Met expectations
L. M.
06/25/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Always a great experience & great communication”
He's always willing to explain clearly what is going on and how to make it better.
Rebecca A. M.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“He is very good and profesional”
He explain whatever you need to lknow
N. O.
08/03/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent phone conference”
So far so good.
Al G.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“He was easy to talk to, and listened to what I had to say”
It was good. I was comfortable talking to him
Tonya A.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Very professional and informative.”
He was very attentive and present.
Elaine S.
08/07/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Responsive, compassionate, excellent!”
Dr. Popli is highly skilled, knowledgeable and professional, and also treats you like a whole person, with great respect and kindness.
Sarafaith P.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Pleasant”
He listened and explained in a way that made me comfortable about the whole experience
Anonymous A.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Awesome”
My appointment and experience with Dr. Popli was excellent. He listened, review my medical records and made me feel much better after his assessment.
M. M.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Dr. Popli is very kind and understands my needs very well and is”
Dllent communication skills.and is excellent diagnostician. He always meets my needs. I am
Anonymousj. S. A.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Visits always a positive experience.”
Provider has Always been through, helpful and direct in my care. Appointments are on time and all the staff has been professional and friendly.
R. G.
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
“Great care from all”
Excellent. Did not rush me
Diane W.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
Irelia G.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Visit was timely, informative and helpful.”
Communicative and informative regarding health status and next steps.
Bertie B.
11/16/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Quick and easy”
Always attentive and explains things well.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr Popli and his staff are outstanding!”
Dr Popli has taken care of me for over 10 years. I trust him with my life!
Errol B.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Very Good”
Good experience
Dan Z.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“He was great”
He came and talked with me after and explained what he saw
Anonymous
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Colonoscopy”
Wish he spent more time after procedure, seemed like he was busy and in a rush, otherwise good visit . Front desk staff, as well medical techs were awesome!
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“informative”
took the time to explain things, didn't feel rushed.
Alicia H.
04/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Dr. Popli’s bedside manner is first rate.”
He gave me the confidence needed for my procedures. His knowledge, experience, and expertise is immediately felt through the very first conversation. Highly recommend his services.
Elizabeth T.
04/22/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Terrific doctor”
I had an upper GI endoscopy four days ago. The nurse Lea calmed me down beforehand. She did a painless IV and told me what to expect. The procedure went very well. I left shortly afterwards. Everyone took great care of me. I am thankful.
Patricia W.
04/27/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
I had a colonoscopy by Dr. Popli 5/12/2021 at Palm Endoscopy Center and it was an excellent experience. From checking in through the entire procedure everyone was professional, knowledgeable, and patient centered. The caring attitude was greatly appreciated. I would highly recommend Dr. Popli and Palm Endoscopy Center to my family and friends.
R. P.
05/12/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“GREAT EXPERIENCE”
I gave 5 stars to everything (although haven't had a follow up yet on the Endoscopy).
I'd really like to give A LOT of credit to the staff of nurses and staff at the Endo Center.
It would imagine everyone feels at least a little nervous when having a procedure done, even if its routine. The staff immediately calmed me just from their vibe with me and each other. Shout out to Justin, Virginia and (i didn't get her name :( but she worked with Justin on getting me all pre-opp'ed). 5 stars!
Brian M.
10/01/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Patient Review”
very positive experience, excellent doctor and staff
T. G.
10/14/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Sarah Odorio was great?”
Great to work with.
Gill, C. G.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“A great doctor and very compassionate!”
Feel safe with him as my doctor.
Fromert, K. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Good experience, will to listen and find a way to help”
Same
Linda O.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Professionalism and hospitality at its best!”
From the greeting at the front door all the way to the checking up on you phone calls after. The hospitality and professionalism shown by the staff was absolutely amazing!!!
Thank you!
Matthew P.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Doctor Popli is a reat Doctor and he cares”
Great experience! Feel hope and feel better
Nguyen, N. L. A.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Friendly and efficient staff.”
Dr. Popli explained everything very well and put me at ease regarding my situation. I have been a patient here for many years.
Joy A.
10/26/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Great new patient onboard I g mertinh”
Reviewed transferred records and spent time answering questions
Lori A.
10/31/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“This was just my visit to decides what we were doing”
Very good and such a nice Doctor.
Merrily T.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Skilled professional”
Positive preventative procedure experience
David K.
11/11/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Good”
Very good connection with the doctor even though I hadn’t seen him for about a year.
Peck S. W. E. A.
12/11/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent”
Did great job explaining my condition and provided several tips that would help. Great listener. Very knowledgeable.
Gill, T. G.
12/14/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Cynthia A. M.
12/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Everything went very well”
Always a great experience
Oneil, K. D. A.
12/19/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Made you feel a ease”
Wonderful I didn’t have the big C
Merrily T.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
31 minutes or more
Verified Patient
“Provider great but front desk unprofessional.”
I waited 45 minutes to see the physician. I had plenty of time to observe the texting, gum chewing, masks half off and chatting at the reception desk—particularly the more senior of the two women, The attempt by the overworked/harried nurse to get vitals was cursory at best. There is no way she got a blood pressure reading given the way in which the monitor was put on. Dr. Popli was personable and asked several times if I had questions. The appt was for a screening before a routine colonoscopy so not a lot of questions from me. Overall, I’d give a grade of C based on front desk and interaction with the nurse. I also chose Dr. Popli for the convenience of his location and was not told that procedures are done in another location.
Cathy A.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Gonzalez, J. G.
12/22/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Hi love Dr. popli. I drive over an hour to see him.”
There was a miscommunication with our telehealth visit. I never Spoke with him. Everything else was perfect.
Donna B.
12/23/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Professional and Thorough”
Entire staff was professional and kind. What a Blessing. From start to finish I was set at easy and the process was thorough. I dis not have a post visit follow up as yet. Thank you.
G. H.
02/03/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Third Procedure with Dr. Popli”
Dr. Popli and all of the staff are awesome. They work very hard to make me the patient feel comfortable. All are polite and professional.
Sidney G.
02/24/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Thank you Dr Popli for caring and providing a high standard of care”
I've been a patient for several years now, each time I've had an office visit and a procedure Dr. Popli has taken time to explain things and help me. I'm so grateful to him and the staff, Dr Jeremiah Pastor CRNA took such great care of me as did Annie RN, Victoria RN, Desiree and all the staff. I so appreciate their kindness and the high standard of care I receive. A huge Thank you for a great experience and exceptional medical care - Scott Taylor
Scott T.
05/20/2022
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Highly Recommend”
Dr. Popli provided excellent care during my pre colonoscopy appointment as well as day of procedure. Great personality, patient with questions, clear explanations. The staff is efficient, friendly, and puts you at ease! I wouldn’t consider going elsewhere. Thank you all!!
Judith K.
01/17/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“THANKFUL FOR DR POPLI”
Dr POPLI is very professional,understanding, and respectful.
He made me feel at ease and kept my dignity.
The facility and staff were EXCELLENT!
Many thanks to Dr POPLI , Angelica , Donna ,Tiffany,Victoria,Casey , and Brenda.
Jacqueline D.
06/02/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Positive Experience”
I have had several procedures performed at Palm Endoscopy Center in Maitland. The doctors and staff have always exhibited professionalism and courteous service.
Marvin S.
10/26/2023
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Everyone very nice, minor process improvement suggestion”
Everyone on staff was very nice. Procedure went smoothly. Two small feedback items. #1 - On the Colonoscopy Prep Instructions form, there are at least two misspellings under the 4pm section ("concetrate" and "contianer"). Not a big deal, just thought you'd like to know.
#2 - Make it more clear that when you arrive at the Maitland location for the procedure, DO NOT go upstairs to the DDC office. Instead, go to the downstairs office (Palm Endoscopy).
Jonathan W.
02/20/2024
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Life saver”
Would give Dr Popli 20 stars out of 5 if I could he is a life saver and a true gentleman
Simon B.
02/27/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very thorough helped me understand my results”
Hanna was kind and empathetic to my situation
Linda A. H.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Great!”
My last appointment was my first visit with Hanna. She is an incredible practitioner. Not only does she listen to your problems, she gives you an explanation breakdown with every answer. She has followed up with me via phone about every 2 days since my appointment to check up on me and every time, she gives me ample time for my questions without making me feel like I’m bothering her. Your practice as one is incredibly amazing. 3 years ago, I moved over an hour away but, because of your staff, I don’t mind the drive to be treated as family instead of just another patient.
Glenn W. A.
03/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“So thoughtful, knowledgeable and listened!”
Excellent!
V. B.
03/29/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Very professional!”
Was 2 hrs out of town and having symptoms of a diverticulitis flare up. Didn’t want to take chance of exposure to corona virus going to a walk in clinic. I emailed your office and explained my problem. I received an email response within 1 1/2 hours from your office advising that a telephone appointment had been made for me to talk with Hanna the next day 3/31 at 11:30am. Hanna called me the next day and I explained my problem and the symptoms I was having. Hanna listened, was very professional and truly concerned about my health. She called in an antibiotic prescription for me near my location and advised me to go on liquid diet to give my colon a rest and how to ease back in to a regular diet. Yesterday was last day of antibiotic and I am feeling great. Thanks to your office staff’s quick email turnaround and Hanna’s quick actions I healed with no complications and also had no exposure to the virus. Thank you so much!
Ava J.
04/11/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Great!”
My experience was amazing! I feel good and happy that my treatment is over. I know if I have problems again, I’m very confident to go back.
Thank you
Maggie V.
04/16/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Ms. Shard was wonderful!!!”
I was having a difficult time with the video portion of me telemedicine visit and she was able to connect with me by my I-phone! Thank God she was willing to do that for me! I am truly thankful for her patience & knowledge with my condition.
Mary E. D.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“It was very good”
We went over my experience with the treatment from last visit. And decided on keeping my treatment the same
Lynda L. C.
05/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Courteous, kind, and professional She”
We initially spoke; she obtain necessary information. Within an hour and a half she called me back advising that she had studied my records and learn the cause my problems. Not only was I extremely elated but the medication that she prescribed for me has begun to work. I feel better after a few days of using the medication than I have in a year. She scheduled a follow up to determine the next step should it be necessary. Yes, I’m extremely satisfied. Thank you Miss Agard.
Mathew F.
06/19/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“It was fine”
No problems
Julie S.
06/23/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Verified Patient
“She listened to my concerns and determined the cause”
Everyone was professional and courteous
Jason D. G.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Caring”
Hanna listens and doesn’t rush through your appointment. She’s warm and caring as well. I have contacted her in the patient portal very easily and she responds in a timely manner. She’s been very patient with me throughout trying to figure out what’s wrong with me.
Anonymous
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very good”
A good listener
Wilma J. H.
07/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very easy to communicate with her”
She discussed with me the results of my liver biopsy.
Diane H.
07/07/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Informative”
Easy to talk to and supportive
Valerie B.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
31 minutes or more
Verified Patient
“Verry Polite And Professionalism”
The Staff Very Kind With The Patient And The Doctors Are Awesome Very Professionals
R. P.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good”
Attentive, caring
Cheryl K.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“She is excellent listener and extremely helpful”
Wonderful beside manner.
Lenny W.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“She was very caring and so helpful. So was Joy”
She was very professional and prompt. Her and her staff (especially Joy) was Amazing!!
Diane G.
08/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Hannah is wonderful, she gives you her full attention and doesn't rush you.”
Excellent you know she really cares.
Lila L.
08/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Kind, caring and thorough”
As always, the providers at Digestive Disease Consultants have treated me with respect and listened to my concerns and answered all my questions
Anonymous C.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Sally A.
10/09/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very good”
She explain me very well, my test’s result
Claudia V. G.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Good experience”
Very happy with her .
Anonymous
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent... she went over helpful options.”
She was kind and forthcoming. She went over options to help me in the future. I did not feel rushed during my appointment.
Anonymous A.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“We went over blood work together.”
Ms. Agard is very easy to talk to, and her explantions are easy to understand. She also recommended a wonderful nutritionist for me to consult.
K. G.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Very good explanations”
Hanna provided clear information regarding my test results and next steps. Also sent me additional information we discussed in a follow up email.
Christine G.
11/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Hanna and the staff are wonderful”
She saw me as a follow up to an EDG. She is thorough, patient, and kind. She spent time with me answering my questions and talking.
Anonymous D. V. C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Hanna Agard listens unlike some others”
Very easy to work with she takes the time to listen unlike some Drs that talk to you for a minute and are more interested in dictating to there Assistant whos in the room with you
Fred M.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“My experience was great”
She knew it was time for my endoscopy and got me in as soon as possible to have the procedure done.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent”
She was excellent interpersonal skills knowable and pleasant could not ask for more
Frank H.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Hanna was polite and professional.”
She was very informative and kind but It's been a little while since my appt so I don't really remember any significant details regarding the call. Everything went fine.
Cindy C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“My Appointment was handled efficiently and effectively.”
Appointment was handled efficiently and effectively. Mrs. Agard Is a pleasure to work with and I feel very comfortable with her explanations and directions.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Gave me results from biopsies taken during an endoscopy.”
I had a tele medicine visit. Hannah gave me my results of the biopsies taken during my endoscopy. She told me to continue with the medication I was on and I would need another endoscopy in 3 years.
Debbie C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very professional and knowledgeable”
Excellent
Ashby C.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Professional and caring”
My first tele health visit. Was personal, Informative and thorough.
Anonymous A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
I was really comfortable with the doctor is down to earth and guide me through all the things that I had to do to fix my problem
Anonymous A.
04/21/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great as always”
Listens well. Felt like I could discuss issues with her
Diana K.
05/01/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great Hanna is fantastic”
Very good.
Linda M.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Professional and caring.”
I was greeted pleasantly and made to feel comfortable from the beginning. The whole process was explained fully and she made me trust the process I have to volunteer for.
Charles C.
10/25/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Hanna was informative and interested”
Excellent healthcare
Plourde, G. A.
10/26/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Educational and informative”
Good
Edward M. M.
11/05/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Decisive and accurate”
Felt comfortable with my visit, that I was being listened to.
Dentler, D. J. A.
11/16/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Great”
She was attentive and knowledgeable.
Torres, I. A.
11/17/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very professional and caring”
Explain all treatment accordingly and made appropriate recommendation.
Marta M. R.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very informative”
Pleasant
Mendez, G. A.
12/06/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Great”
Best run office of any doctors I see.
Sandy S.
12/13/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Confident in her explanations”
Scheduling colonoscopy
Newport, T. A.
12/16/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Hanna Agard is excellent.”
Hanna asks the right questions and she truly listens to your answers. She is professional and kind.
Chris C.
05/07/2024
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Simply outstanding care”
Very informative and caring in every way.
Mary C.
03/27/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“I felt very Comfortable with Dr. Katz”
When I was in the doctor office talking to Dr. Katz. He Explained everything to me and told me exactly what my problem was and how I should deal with it. He took his time
Dolores M. M.
04/11/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“He laughed at my jokes that’s good enough for me”
Dr. Katz was very receptive to my questions and laughed at my jokes that’s good enough for me
Chuck B.
04/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very good listener!! listened to everything I had to say”
Looking forward to my in person visit. Seem to be very interested in what I had to say and concerned.
Tami S. R.
04/21/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Fine”
Great but need follow up soon because of weight loss!
John E. W.
05/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Doctor was friendly”
very good
King H.
05/06/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Efficient, knowledgeable, and caring,”
Dr Katz asked pertinent questions enabling him to hone in on the source of my discomfort. Ordered the appropriate test to uncover needed information
Suzette E.
05/12/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“It was comforting to have someone address my concerns”
A good listener, no race to judgement on my issues and offered initial recommendations. Follow up testings and visit suggested a colonoscopy, which I will have on May 28th.
Kathleen D. G.
05/13/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Professional.”
Professional.
Lawrence V. W. J.
06/01/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Great”
Always been very informative.
John D. C.
06/05/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“He was very knowledgeable”
Overall a good experience
Chesney P.
06/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Remote visit worked out great”
Always excellent
Dlynn E. U.
06/30/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great! Look forward to continuing”
Great! I will being seeing more of Dr. Katz and look forward to working with him toward a solution.
Sandra H.
07/24/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Awesome. .”
Dr. Katz is a great listener. Always takes the time to let me talk before responding.
Anonymous E.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Verified Patient
“Good.”
Good. Really like Natasha.
Bev K.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Excellent”
I adore Dr Katz, Natasha, Lisa, & the entire support staff at DDA. They take excellent care of all my health needs
Suzette E.
08/20/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Awesome Doctor. Very caring and knowledgeable”
Great experience
Jeannie L.
10/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
Not rated
-
Courtesy of Practice Staff
Not rated
-
Appearance & Atmosphere of Office
Not rated
-
Handling of Billing & Insurance
Not rated
-
Average Wait Time
Not rated
Verified Patient
“Dr. KATZ is a great doctor.”
He is the only one that was able to diagnose my stomach issue!! I feel great. Thank you.
Rosaura A.
10/26/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Dr Katz was very interested in helping me.”
Dr Katz took a lot of time listening and obviously was very much interested in helping me find a solution to my problem (s). Very intelligent, thought, and caring. Never rushed me and took a lot of time with me.
Sharon S.
10/31/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent!”
My entire experience with the entire staff was superb! From the nurses, anesthesia, my transport, and finally Dr Katz! I totally recommend the caring practice to anyone!
Leo
Leo D.
11/04/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Over all a good experience.”
Great, he took the time to explain every detail.
Mario D.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent as always”
Excellent as always
Thomas S.
11/10/2020
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great!He is totally awesome .”
Every one was so kind. I was very comfortable.It was my first time.
Anonymous A.
11/19/2020
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Awesome experience”
Dr. Katz is very thorough, courteous and caring. When I arrived at Palm Endoscopy for my colonoscopy, i felt at ease because the staff takes the time to explain every detail . They are very friendly and kind. They also take the time to follow up after the procedure. I highly recommend Dr. Katz and Palm Endoscopy Ctr.
Rose S.
01/13/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
21 to 30 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“DR. Barry Kats”
I have a good experience , specially with the the staff front the enter of the building to the exit , they are all Professionals ,good job l will recommend you guys. THANK YOU FOR YOU SERVICE ..
Oswaldo O.
03/29/2021
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Wonderful”
I’ve been seeing Dr. Katz for several years. He’s very patient with me and always listens to my concerns. I would recommend him to anyone!
Alyssa O.
04/19/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Everything went very smoothly!”
I had a very good experience. All the staff were friendly and made me feel very comfortable. Dr. Katz was great!
Gail L.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Verified Patient
“The best patient/doctor experience”
I have been a patient of Dr Katz for 20 years. He listens, he doesn’t rush your appointment, he’s on time, he advises and he cares. He is the best!
Karen S.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Great staff and dr.”
Would recommend to everyone
Mario V.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent and attentive doctor”
Dr. Katz is an excellent doctor.
Virginia H.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Excellent Knowledgeable and concerned physician!”
Great teamwork and very professional!
Scarlett P. A.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
“Very professional.”
Everyone was friendly and professional.
Lyle S.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Not rated
Verified Patient
Linda F.
04/20/2021
Office & Staff Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Verified Patient
“Grateful piece of mind”
My primary care physician referred me to Dr.Katz and after my first visit it was determined that I needed to have my first colonoscopy. He explained the process and what to expect and we scheduled the procedure 2 weeks later. After the procedure he confirmed irritation (biopsy came back as UC) and let me know he didn’t see signs of cancer. So grateful for being able to understand and work on controlling my condition. Highly recommended Dr. Katz and the practice.
J. R.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“Excellent”
It was a really good experience
Anonymous A.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
“Very pleasant experience”
Dr Katz was very nice. Was concerned with our problem. Gave good advice and medications, but did not suggest procedures that he thought were not necessary for an 86 year old person. We like him a lot. Would recommend him to friends
Anonymous A.
04/20/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“Very courteous and helpful glad I went to see him”
She listened to me and asked me about my problem thank you plus called fallowing the visit thank you
Anonymous
04/21/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
21 to 30 minutes
Verified Patient
“Knowledgeable”
Understanding and informed
Anonymous A. W.
04/22/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Less than 5 minutes
Verified Patient
“Professional, accessible and thorough”
Prompt professional and helpful
Anonymous
04/25/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
Not rated
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Average Wait Time
Not rated
Verified Patient
“GreatExperience overall”
Listens, explains
Cheryl R.
04/27/2021
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
J. T.
05/29/2021
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Yes”
My experience with Dr. Katz has been great. He is a great doctor and I would recommend him to anyone.
Janet B.
08/10/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“I would definitely recommend Dr Katz”
Everyone in this office from receptionist to my nurse was excellent. Dr Katz was very friendly and helpful and attentive to my needs.
Pamela B.
10/25/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“Very good doctor”
Explains everything and offers suggestions as to what to do
Berry, J. K. A.
11/05/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“Very comfortable and reassuring.”
Exceptional, put me at ease immediately.
Peter M.
11/17/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Less than 5 minutes
Verified Patient
“Dr Katz was professional, efficient, caring ing”
He made my hospital stay less stressful.
Hepburn, C. (. H.
12/06/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
Lb A.
12/13/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
Not rated
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Average Wait Time
11 to 20 minutes
Verified Patient
“Felt very comfortable with him.”
Met for first tome was highly recommended to me.
Anonymous
12/15/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Not rated
Verified Patient
Williams, G. W.
12/16/2021
Office & Staff Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Verified Patient
“Very nice, knowledgeable, very pleasant”
He’s a very patient, extremely caring and will go out of his way for you.. I moved now and now it takes me two hours to get to his office but it worth it because I know that I’m in good hands.
I would definitely recommend him to anyone.
Maggi, D. M. M.
12/22/2021
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Barry Katz”
Everyone was very caring and experienced. Made procedures less difficult and more comfortable.
Margie F.
01/26/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Colonoscopy”
I had my first colonoscopy with Dr. Katz. He was professional then and now. I appreciate his bedside manner. All the people that worked with him were professional as well.
Mary D.
03/16/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Get your colonoscopy . . . and get it here!”
This is a group that goes above and beyond good patient care. They REALLY take care of you. Aside from excellent clinical care, there are little touches, like a warm hospital gown and blankets prior to your procedure and a follow-up wellness call the next day. One comment I do have is that during scheduling I might like to have more conversation about the bowel preps available and the various price points.
Barbara L.
03/23/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Another great exams by Dr. Katz and his staff.”
Dr. Katz has done several exams on me and has always done a great job. Everyone at Palm Endoscopy Center are very helpful and always respond to quickly to any questions.
Anonymous
06/03/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Colonoscopy”
Excellent care from the front door to the back door by everyone there!
K. L.
07/09/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Katz”
Dr. Katz and his staff where excellent. Tripled checked to be sure I was the patient and what I was there for, Explained everything, and took great care of me.
Timothy G.
08/05/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent care”
I really appreciate the care provided by Dr. Katz and his team at Palm Endoscopy. They are attentive and helpful, and are careful to maintain the patient's privacy. As people often say, the prep is the difficult (but doable) part. The procedure is easy, and I feel good knowing that I'm hopefully avoiding colon cancer.
S. M.
08/12/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent Care”
Dr. Katz is very competent, professional and caring
Anonymous
08/24/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Katz and Staff”
Dr. Katz and his staff made me feel comfortable and took great care with my concerns. A positive experience all around. I highly recommend him.
Anonymous
11/22/2022
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
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Average Wait Time
21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Colonoscopy surgery”
Doctor Katz and his staff took Awesome care of me. Thank you so very much ❤️ God Bless you all.
Sheryl Mahler
Sheryl M.
01/30/2023
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
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Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
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Clear explanations
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Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“After a move from Texas, I felt very safe finding Dr. Katz”
After my initial visit with Dr. Katz, I went to the Palm Endoscopy Center for my procedure. It was so easy, clean and very organized. The staff were kind and ready to help with any questions or how to do anything. My husband was comfortable in the waiting room. I was in and out in a timely manner. It was a great experience for something you don't want to do.
Debbie S.
02/15/2023
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Efficiency and patient care.”
First procedure with Dr. Katz, three previous with Digestive Disease Consultants. Always impressed with their efficiency and patient care. Procedure was scheduled after consult. Arrived and was immediately prepared, brief words with Dr. Katz and staff, procedure completed, results discussed, home and back to work. Inconvenient but necessary procedure and DDC keeps it simple. Have recommended DDC to family and friends.
James R.
06/21/2023
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Extreme confidence”
I have gone to Dr Katz gor maybe 15 plus years. I have great confidence in his abilities as my physician. The staff as well is great
D. H.
11/16/2023
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
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Clear explanations
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Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Dr. Katz is my Choice”
I am a repeat patient of Dr. Katz. He listens and gives very good advice. I trust him with every aspec of my colon health. I am always confident with my procedurs because of the time Dr. Katz takes to explain the procedures. His staff is also great.
R. T.
12/21/2023
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
-
Average Wait Time
Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
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Clear explanations
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Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Constance Moore”
I recently had a (SIBO) test and Dr Katz's assistant Milene was very professional and courteous. She explained all aspects of the test beforehand and put me at complete ease. As a matter of fact the entire staff was courteous and polite making the experience less stressful. Staff such as Kisha, Esther, and Sylmarie. The atmosphere
in the office expresses a happy and caring environment which is greatly appreciated by the patient. Thank you, God Bless
Constance M.
04/29/2024
Comment - “ Excellent professional care. ”
Getting ready for the Colonoscopy to start everyone puts you at ease and helps to make it a positive experience with their relaxed yet professional manner. The staff is so kind.