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Review by Gloria N. on August 13, 2020 -
Evms Medical Group - 600 Gresham Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“DR. Sun Kwon”
Dr. Kwon is very professional and courteous. She listens attentively providing excellent feedback. She understands pain from the patient's perspective. I have been her patient for 3 years now and am completely satisfied wither her diagnosis and knowledge of appropriate treatment. The only negative point I can say is that the Office agents make you hold on the phone up to 4 hours just to schedule an appointment or relay a message to Dr. Kwon. I wish they had a better system of communication.
Comment - “ DR. Sun Kwon ”
Dr. Kwon is very professional and courteous. She listens attentively providing excellent feedback. She understands pain from the patient's perspective. I have been her patient for 3 years now and am completely satisfied wither her diagnosis and knowledge of appropriate treatment. The only negative point I can say is that the Office agents make you hold on the phone up to 4 hours just to schedule an appointment or relay a message to Dr. Kwon. I wish they had a better system of communication.