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Review by Olivia S. on June 19, 2020 -
Excel Vision - 5425 E Bell Road
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Amazing Eyecare”
Dr. Bass is an excellent doctor. Friendly, warm demeanor and likes to relate to her patients personally. Office staff got along well and was equally friendly. I was greeted as I walked in the door and the office was beautiful/clean. The Dr. Assistant took me back right away and explained everything in detail so I wasn't afraid of the big machines. The entire experience was smooth and I enjoyed how both opticians were playful amongst eachother, knowledgeable, and helpful to me. Highly recommend.
Comment - “ Amazing Eyecare ”
Dr. Bass is an excellent doctor. Friendly, warm demeanor and likes to relate to her patients personally. Office staff got along well and was equally friendly. I was greeted as I walked in the door and the office was beautiful/clean. The Dr. Assistant took me back right away and explained everything in detail so I wasn't afraid of the big machines. The entire experience was smooth and I enjoyed how both opticians were playful amongst eachother, knowledgeable, and helpful to me. Highly recommend.