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Review by Marina W. on November 13, 2020 -
Institute for Advance Urology: Alexander Gershman MD - 8631 W 3rd St Suite 900e
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“The person who handles appointments/schedule is VERY VERY RUDE!!!!Very very bad customer service or no customer service at all!”
The MD im sure is knowledgeable on what he does but his office staff tarnishes his reputation.
Comment - “ The person who handles appointments/schedule is VERY VERY RUDE!!!!Very very bad customer service or no customer service at all! ”
The MD im sure is knowledgeable on what he does but his office staff tarnishes his reputation.