Washington Pacific Eye Associates

Average Rating:

Office & Staff Evaluation

Ease of Getting an Appointment

Courtesy of Practice Staff

Office Appearance & Atmosphere

Handling of Billing Matters

Average Wait Time Less than 5 minutes

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Verified Patient

“Dr Joseph Lee is knowledgeable and patient.”

It is our second visit with Dr J Lee. He is thorough and answers questions.

Anonymous 02/03/2018

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Verified Patient

“Knowledgeable and great explanations.”

Fantastic.

Anonymous 02/09/2018

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Verified Patient

“Thorough and easy”

Dr Lee explains findings clearly and is patient. The exam is thorough. I did not feel rushed. I recommend him to others with confidence.

K. D. 04/05/2018

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Verified Patient

“good”

good

Anonymous A. 05/24/2018

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Verified Patient

“eye exam”

polite, knowledgeable, listens and does not rush through appt

Anonymous 06/14/2018

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Verified Patient

“Very comfortable and articulate..”

Thank you Dr. Lee.. My husband is hard to get into any medical appointments.. He is looking forward to working with you again.. He is very comfortable with your treatment..

S. F. 08/03/2018

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Verified Patient

“Great staff that is positive and well trained”

Great staff that is positive and well trained

Aa A. 01/17/2018

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Verified Patient

“The Best”

I have been a nurse for over forty years and an operating room nurse for more than 38 years. I have never seen a more skilled and caring eye doctor in all my career. Dr. Lee's abilities in and out of the operating room makes her the choice for knowledgeable consumers. Dr.Lee in her office is the kindest and most competent physician you could ever want. Her decades of experience of helping patients and teaching new physicians places her as THE BEST

Yetta B. 02/07/2018

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Verified Patient

“Great Ophthalmologist!!”

Takes the time to describe and explain what she is looking at and looking for.

Anonymous 02/07/2018

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Verified Patient

“Exceptional Eye Care From A First Rate Professional”

I have been a patient of Dr Jennifer Lee since she established her business in Kirkland some years ago. She has performed my regular eye exams on an annual basis as well as cataract surgery on both eyes involving the implantation of vision correcting lenses. I can say without hesitation that Dr Lee is outstanding in her profession and I would recommend her to anyone seeking quality eye care.

Richard M. 02/14/2018

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“Great eye doctor, office staff could use a little more training in customer service”

Dr. Lee is a wonderful eye doctor, I would Reccomend her. Unfortunately,
the office staff has had some turnover. I was just there today (3/10/18) to pick out glasses. Also, my husband and daughter both had eye appt.’s & were getting new glasses also. We were in the office for over 2 hours. Twice I was ignored by one of the staff members when I needed help so he could help someone who had just walked in even though I was waiting. We spent thousands of dollars there. I felt invisible.

K. B. 03/10/2018

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Verified Patient

“Five Star”

she is a 5 star.....thank you much

R. B. 05/01/2018

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Verified Patient

“Great doctor, very patient”

Dr. Lee saw me when I was going through some eye dryness issues, due to the side-effects of the medication I was taking.
She really took her time to listen, came up with a plan to improve the eye irrigation and did a follow-up to see how I was doing.
It was a great experience and she's the only eye doctor I've been to since then!

I. G. 06/11/2018

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Verified Patient

“It was Good”

I think that this was a good experience and the eye doctor did well

Anonymous 08/29/2018

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Verified Patient

“A great experience”

I was very nervous about having cataract surgery. I had no idea what to expect. I had several appointments that led up to the actual surgery. I never had to wait. Everything was explained to me really well. The front office staff was always polite and knowledgeable.
Dr Lee had several surgeries scheduled for the same day that I had surgery but still got me in on a timely basis. She
talked me through it while she was doing the surgery so that I felt relaxed. No complications following surgery

Mary Y. 09/18/2018

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Verified Patient

“Amazing experience - cataract removal”

Dr Lee has taken care of my eyes for a number of years, so when it was time to remove my cataract, I had full faith in her. She explained the procedure and answered all my questions.
The surgery itself was painless. First, the cataract was removed with a laser. No pain at all. What I saw was orange and red for a short time. Then, the new lens was put in. I saw bright colors and felt slight pressure, but no pain. I also had an istent put in for my glaucoma.

Gabrielle C. 09/18/2018

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Verified Patient

“A great process”

Everything went well

Irv G. 09/18/2018

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Verified Patient

“Very professionial”

Dr. Lee did a great job, explained everything well and had good listening skills with my questions.

Anonymous 02/07/2018

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Verified Patient

“Dr. Lee is great!”

I so appreciate Dr. Lee. He was so patient and talked me into eye plugs for my severe dry eye. I was so afraid of having them done and he was patient and walked me right through it. Now I have them done every six months and they have helped so much. Thank you, Dr. Lee!

Elizabeth D. 02/24/2018

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Verified Patient

“always a positive experience”

dr. joseph has my complete trust and that is significant because i am definitely not in awe of doctors. i do not have anywhere near this faith in a number of doctors who have treated me over the years. he explains things, and i do my homework. i participate as much as i can in discussion, and i leave here with my questions largely answered.

F. H. 04/18/2018

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Verified Patient

“Best Eye Doctor EVER!”

I went to an eye doctor for dry eyes. I saw the other doctor 2 or 3 times. Frustrated I changed to Dr. Lee as a last hope for my struggling eyes. I had no hope and felt I'd have dry eyes the rest of my life.
Each time I saw Dr. Lee he listened to me and made suggestions to improve my dry eyes. After each visit I felt better. Until after my 3rd visit my dry eye was totally gone. I had no hope. Dr. Lee gave me back my quality of life. I can't thank him enough. If you have dry eyes go see Dr. Lee!

D. L. 06/11/2018

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Verified Patient

“Excellent doctor!”

Dr. Joseph Lee is excellent. Strong diagnostic skills, excellent listening, and he is patient and kind. He double checked my contact lens prescription as the old one was slightly off and make a slight change that increased my acuity. I appreciate the patience and his problem solving skills. You will like this doctor!

Anonymous 07/09/2018

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Verified Patient

“Awesome”

Awesome

Anonymous A. 01/08/2018

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Verified Patient

“Tear Duct Plugs”

I had extremely dry eyes. I was desperate for relief. Nothing I was doing at home was working. Just trying to get my eyes open in the morning was extremely painful. Dr. Jennifer Lee suggested dissolving tear duct plugs. The procedure took seconds, the relief was IMMEDIATE and the shocking part was that I did not feel them go into the duct at all!!!

This was a lifesaving procedure for me. I have recommended it to my family and friends that are suffering. It takes seconds & it's painfree

Anonymous A. 02/07/2018

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Verified Patient

“Awesome!”

Professional, kind, and willing to discuss the issues I am facing with my eyes. I feel secure following her expert advice and would recommend her unconditionally.

G. C. 02/07/2018

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Verified Patient

“Terrific”

Dr.Lee is phenomenal, the best there is plus!

Helene A. 02/07/2018

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Verified Patient

“Satisifactory”

Satisfactory

D. S. 03/06/2018

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Verified Patient

“overall a good experience with both Drs”

prompt clear explanations answered all my questions

Anonymous 04/06/2018

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Verified Patient

“The staff was great”

They put my daughter at ease.

Anonymous 05/30/2018

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Verified Patient

“Exellent eye care”

Fantastic care with excellent follow-up

K S. 07/05/2018

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Verified Patient

“Dr. Lee is amazing!”

Dr Lee has not only helped with my eye problems, but she has taken away my fear of the future.

Loretta K. 09/12/2018

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Verified Patient

“Received wonderful care”

I have the utmost confidence in Dr. Lee's ability. I would not want anyone else to do the surgery. I had no complications following the surgery. I had thought that I would. I feel that she really listened to what I wanted done.

Anonymous A. 09/18/2018

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Verified Patient

“very good”

great .comfortable!

Anonymous 09/18/2018

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“Wonderful!”

I have been going to Dr. Lee for over ten years. She is the best. She diagnosed my macular degeneration when no one else had. She removed my cataracts earlier this year. I just love her and her associates!

Jennifer H. 09/25/2018