Review by Olivia M. on May 09, 2015 -
Chelsea Vision Associates - 241 West 23 St Ground floor
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“I have been a patient of Dr. Gross for years.”
I've dealt with Dr. David Gross at Manhattan Eyeworks Chelsea for about 6 years now. I picked this place because of all the positive recommendations from my office. We all go there! My eyeglasses were made very well, both frame and lenses. I know this because earlier I went to another, cheaper place and got the glasses I paid for. (Both frames and lenses were low quality.) Manhattan Eyeworks has a big, varied selection. Their staff is very helpful. I have the means to afford much nicer glasses now and will continue to do my business at this establishment. What a wonderful place! Tanya helped me from the moment I called to the minute I walked out the door -a very happy, satisfied customer. She answered all my questions and was very patient with me. Also, this was the first time a doctor spent so much time examining my eyes. I never saw so well. The employees were smiling and seemed to really enjoy helping people.
I recommend this place to everyone who wants and enjoys good service. Keep up the great work Dr. Gross and staff!
Comment - “ I have been a patient of Dr. Gross for years. ”
I've dealt with Dr. David Gross at Manhattan Eyeworks Chelsea for about 6 years now. I picked this place because of all the positive recommendations from my office. We all go there! My eyeglasses were made very well, both frame and lenses. I know this because earlier I went to another, cheaper place and got the glasses I paid for. (Both frames and lenses were low quality.) Manhattan Eyeworks has a big, varied selection. Their staff is very helpful. I have the means to afford much nicer glasses now and will continue to do my business at this establishment. What a wonderful place! Tanya helped me from the moment I called to the minute I walked out the door -a very happy, satisfied customer. She answered all my questions and was very patient with me. Also, this was the first time a doctor spent so much time examining my eyes. I never saw so well. The employees were smiling and seemed to really enjoy helping people. I recommend this place to everyone who wants and enjoys good service. Keep up the great work Dr. Gross and staff!