Review by Anonymous on March 04, 2016 -
Bruce L. Russell MD Pllc - 600 Cut Off Rd Ste 14
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Laptop Doctor”
I went in for a physical and set of blood labs; I was seen by his wife who is a NP, and they both consult their laptops for everything. neither will give you a straight look, as they are constantly on their laptops searching for the information that you could look up yourself at home.
As for the physical, the doctor looked at me and said, "You look like a healthy male." and sent me on my way. There was no range of motion testing, no spinal exam for Scoliosis, no questioning of previous injuries or current pain.
Too further add insult to this visit, I received a bill saying my insurance was denied, but as it turned out, they billed my old insurance; this being their fault because I went in two weeks prior to update my information and new insurance before ever making the appointment.
Comment - “ Laptop Doctor ”
I went in for a physical and set of blood labs; I was seen by his wife who is a NP, and they both consult their laptops for everything. neither will give you a straight look, as they are constantly on their laptops searching for the information that you could look up yourself at home. As for the physical, the doctor looked at me and said, "You look like a healthy male." and sent me on my way. There was no range of motion testing, no spinal exam for Scoliosis, no questioning of previous injuries or current pain. Too further add insult to this visit, I received a bill saying my insurance was denied, but as it turned out, they billed my old insurance; this being their fault because I went in two weeks prior to update my information and new insurance before ever making the appointment.