Review by Anonymous on August 19, 2014 -
Pacific Regenerative and Interventional Sports Medicine (PRISM) - 6080 Hellyer Ave Suite 100
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Very disappointed!”
I was a patient of Dr. Blatz for over 20 years. I will never go to him again. His technical skills are okay, but the way he runs his office does not work for me. On average I would wait 45 minutes to be seen and then be rushed out in under two minutes. His office makes many mistakes, scheduling appointments when he is not even in the office, not updating your information so they send your bill to the wrong address for 9 months, and most recently telling me that my bill was paid and I had a zero balance and then three weeks later send my account to collections. After being a patient for 20 years and never having a billing issue, he refused to discuss this issue with me. Several customer advocacy groups agreed that he did not handle my account in a responsible manner. So disappointed!
Comment - “ Very disappointed! ”
I was a patient of Dr. Blatz for over 20 years. I will never go to him again. His technical skills are okay, but the way he runs his office does not work for me. On average I would wait 45 minutes to be seen and then be rushed out in under two minutes. His office makes many mistakes, scheduling appointments when he is not even in the office, not updating your information so they send your bill to the wrong address for 9 months, and most recently telling me that my bill was paid and I had a zero balance and then three weeks later send my account to collections. After being a patient for 20 years and never having a billing issue, he refused to discuss this issue with me. Several customer advocacy groups agreed that he did not handle my account in a responsible manner. So disappointed!