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Review by A. M. on August 19, 2016 -
Common Commonwealth Surgeons Bon Secours Medical Group - 5855 Bremo Rd Suite 601
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Great doctor, others hit or miss”
While Dr. Bowman and the nursing staff are courteous and knowledgeable, I keep walking away with a negative impression from the receptionist, Charlotte. She may not realize it but her correcting manner and eagerness to put you on hold is both frustrating and condescending. Nurse is unpredictable about getting back to you with test results. Also, not a huge concern, but when giving a urine sample the nurse takes it from you in an open, paper cup with no label and not wearing gloves.
Comment - “ Great doctor, others hit or miss ”
While Dr. Bowman and the nursing staff are courteous and knowledgeable, I keep walking away with a negative impression from the receptionist, Charlotte. She may not realize it but her correcting manner and eagerness to put you on hold is both frustrating and condescending. Nurse is unpredictable about getting back to you with test results. Also, not a huge concern, but when giving a urine sample the nurse takes it from you in an open, paper cup with no label and not wearing gloves.