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Review by Anonymous on May 16, 2021 -
Danville Center - 915 San Ramon Valley Blvd Ste 100
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Definition of a True Specialist”
Years of “doctors” and Dr. Cheng to me is the only one that fits the Definition of what we refer to as a Dr. Just the fact that he remembered me after only a couple visits years ago speaks volumes.
He actively listens and you can see the wheels turning while he’s processing the diagnosis, treatment, etc. I first saw him years ago with fibromyalgia being just one of my diagnoses and never was I made to feel as if it’s all in my head as almost every other doctor did.
Comment - “ Definition of a True Specialist ”
Years of “doctors” and Dr. Cheng to me is the only one that fits the Definition of what we refer to as a Dr. Just the fact that he remembered me after only a couple visits years ago speaks volumes. He actively listens and you can see the wheels turning while he’s processing the diagnosis, treatment, etc. I first saw him years ago with fibromyalgia being just one of my diagnoses and never was I made to feel as if it’s all in my head as almost every other doctor did.