Parkway Neuroscience & Spine Institute

Average Rating:

Office & Staff Evaluation

Ease of Getting an Appointment

Courtesy of Practice Staff

Office Appearance & Atmosphere

Handling of Billing Matters

Average Wait Time 6 to 10 minutes

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Verified Patient

“Very helpful and informative”

The dr and staff was wonderful and alleviated all of my concerns and worries.

Stacy S. 09/14/2017

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Verified Patient

“comforting”

When dealing with this type of pain, patience and understanding is greatly appreciated. Usually doctors don't have a completely balanced staff. My visit today consisted of laughter from the initial warming visit from the receptionist, the laughter and complete calmness from my nurse, down to the staff in the procedure room. Not many people could say they had a good time at the doctors, but I can!! You guys rock, thank you!!

Heather S. 11/01/2017

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Verified Patient

“Very, very good”

All the people I've dealt with here both upstairs and downstairs have been so helpful and friendly. The office seems to run very efficiently but what stands out is how nice everyone is. I appreciate Brian and Dr. Fergus being very honest in their assessments and encouraging me to take my time in my decisions. An outstanding group of people.

Mark S. 03/14/2018

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Verified Patient

“very professional and compassionate extremely knowledgable willing to go the extra mile”

Understanding ask pertinent questions to assess and treat my pain..while making me feel comfortable and that he cares about my success.. Always looking for ways to help and makes excellent recommendations

Anonymous 07/03/2018

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Verified Patient

“One in a million....”

I was very apprehensive about my procedure and the staff made me very comfortable and calm. They even provided me with a fan during the procedure because i became flushed. I couldn't have asked for a better experience, one in a million!

Patricia R. 08/28/2018

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Verified Patient

“I love this man!”

Dr. Ashcraft is the most caring and knowledgeable doctor I have ever had the pleasure of knowing. He found another problem that was totally unrelated to my back issues, and if it hadn't been for him, it would have probably gone unnoticed.

Mary L. A. 10/24/2018

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Verified Patient

“didn't feel any pain from the needles at all!”

didn't have any pain from the needles and no cramping! it was a breeze. Dr Ashcraft did a great job.

Cindy K. 01/03/2019

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Verified Patient

“awesome service”

dr.Ashcroft is very professional and knowledgeable has a greatt bedside manner seems to truely care about your comfort and well being.. Thank you for all you do..

Deardra R. 01/11/2019

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Verified Patient

“great experience”

Dr. Ashcroft was amazing and went the extra mile to make sure i was comfortable.

Candice H. 01/18/2019

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Verified Patient

“successful diagnosis and treatment”

I was referred for a nonspecific weakness and acute pain in my hip and thigh following knee revision surgery. I had been in physical therapy for 6 months with little or no improvement. After reviewing my MRI and an exam, he was able to determine that the source of my debilitating discomfort had been misdiagnosed. He then provided injections in the appropriate area and, within the next two weeks, I made steady improvement. I can now sleep comfortable and I am gaining strength in walking.

E. C. 02/04/2019

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“Very Satisfied Patient”

Kurt H. 09/11/2019

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Verified Patient

“great/1”

follow up for pain.

Anonymous 12/03/2019

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Verified Patient

“Excellent”

He is the doctor you can have complete faith in!

Ronald S. 06/16/2020

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“Consistent top drawer care”

L. L. 09/29/2020

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Verified Patient

“Love what Dr. Ashcraft does.”

i love coming to see Dr. Ashcraft. He made me feel very comfortable and explained everything that he is doing while giving injection. He is very patient and listens to everything that is said. i had a lot of fear when I first came to see him in May. He eased my fears and made me feel much better. i will always come back to have my spinal injections done by him if given a choice, and I did again in October. Thank you for making me feel better.

Jennie H. 10/19/2017

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Verified Patient

“the nurse Kim was very caring and a great listner”

Highly recommend this facility.

Karen S. 11/30/2017

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Verified Patient

“steroid injection”

Efficient

Robin R. 06/11/2018

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Verified Patient

“excellent care and advice”

To the point: entered in extreme mind-altering pain, left close to normal within five weeks. Doesn't get much better than this!

Earl C. 08/06/2018

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Verified Patient

“I have a new pain management center!”

Past experiences with steroid injections into my lumbar have been stressful and painful. Dr. Ashcraft explained everything throughout my procedures and the painful portion I had experienced in the past was a breeze. I will never go anywhere else for my pain management.

Anonymous 09/19/2018

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Verified Patient

“Great Experience”

I have very happy with Virginia Brain and Spine. I have so far had 4 injections and when I first came in I could hardly turn over in bed and now have more than 50% relief and can do so much more. I am Thankful to have doctors that take time and no complaints. The front staff have always been helpful. Christy Andrews is great also, she has always returned my calls and answered all questions and went above and beyond when authorization was needed from my insurance.

Thank you,
Sherri Lawhorn

Anonymous 01/03/2019

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Verified Patient

“Great!”

My procedure went great! It was quick yet efficient and much less pain full than hospital. Shantel was great also!

P. S. 01/10/2019

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Verified Patient

“excellence”

explain everything to me and i understood him help me feel better everytime.

Anonymous A. 01/17/2019

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Verified Patient

“I trust Dr. Ashcraft completely!”

Spinal injection. Very caring doctor and staff!
Could not have been more professional or caring.

Anonymous 01/23/2019

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Verified Patient

“Dr. Ashcraft is fantastic”

Physician explained everything thoroughly and completely. Did not seem like he was in a hurry and took time with me. I appreciate him explaining all of my options and being up front with what I could expect in the future.

John S. 07/01/2019

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Verified Patient

“Wonderful Doctor!”

Dr. Ashcraft at the Virginia Brain and Spine Center makes treatment for back pain very manageable. He explains his treatment step by step and shows concern for the patient.

Carol R. 09/12/2019

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Verified Patient

“painless injection”

having several of these procedures this was by far the least painful experience.

Anonymous 01/29/2020

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Verified Patient

“This staff is Top Notch”

I have been here many times and we have worked through issues to finally get to the proper solution. Everything was taken one step at a time. The staff makes sure that I was comfortable and informed at all times. I would highly recommend Dr. Ashcraft and have.
Anthony and Ron are fantastic as assistants. I have been coming here for years.

Dana B. 07/21/2020