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Review by Donald L. on February 10, 2020 -
Practice - 36475 5 Mile Rd Attn: Trauma Services
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Excellent”
I want to thank Jodi for her efforts when I visited the ER on 2/8. I was very appreciative with her help and explanations. I would have liked to leave a similar message with St. Mary's but I could not get through on their phones. I tried for 2 days and just got put on hold. No one ever came on the line even after 10 minutes. Not good. But Dr. Galdes and all the staff were great. Thanks.
Comment - “ Excellent ”
I want to thank Jodi for her efforts when I visited the ER on 2/8. I was very appreciative with her help and explanations. I would have liked to leave a similar message with St. Mary's but I could not get through on their phones. I tried for 2 days and just got put on hold. No one ever came on the line even after 10 minutes. Not good. But Dr. Galdes and all the staff were great. Thanks.