Review by Anonymous on January 17, 2014 -
Practice - 8 Bennett Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Horrible Experience”
After being referred to her by Overlake I wasted my money and an hour of my time to have her give me excuses as to why she wouldn't want to take me on as a patient. Her first reason is that since I was doing an out patient program at Fairfax it would be best not to see a Therapist as Fairfax doesn't like their patients working with outside Therapists. This couldn't be further from the truth as one of the goals at Fairfax is to make sure you are seeing a Therapist. She coldly gave me some other excuses and said she would not be able to help me. You would think that being a Therapist she would at least have some compassion especially given my situation. She wouldn't even refer me to anyone else. Instead she was just cold and rude. This woman is in the wrong line of work.
Comment - “ Horrible Experience ”
After being referred to her by Overlake I wasted my money and an hour of my time to have her give me excuses as to why she wouldn't want to take me on as a patient. Her first reason is that since I was doing an out patient program at Fairfax it would be best not to see a Therapist as Fairfax doesn't like their patients working with outside Therapists. This couldn't be further from the truth as one of the goals at Fairfax is to make sure you are seeing a Therapist. She coldly gave me some other excuses and said she would not be able to help me. You would think that being a Therapist she would at least have some compassion especially given my situation. She wouldn't even refer me to anyone else. Instead she was just cold and rude. This woman is in the wrong line of work.