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Review by Anonymous on January 05, 2015 -
Champlain Family Health - 828 State Route 11
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Did not feel like I was listened to”
It seemed liked Dr. Harris had her mind made up about how she was going to handle my case before she even came into the room. She listened to nothing I had to say, and I am an informed patient, and left me knowing I needed to get a second opinion. Was told my x-rays were "fine" when in fact, they were not, as I found out from another podiatrist. Was told I needed an orthotic when in fact I needed surgery.
Comment - “ Did not feel like I was listened to ”
It seemed liked Dr. Harris had her mind made up about how she was going to handle my case before she even came into the room. She listened to nothing I had to say, and I am an informed patient, and left me knowing I needed to get a second opinion. Was told my x-rays were "fine" when in fact, they were not, as I found out from another podiatrist. Was told I needed an orthotic when in fact I needed surgery.