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Review by Anonymous on November 12, 2015 -
Practice At 1136 Hartford Ave - 1136 Hartford Ave
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Average”
Explains all in initial consult but is misleading. He and CDA communicates with patient in a condescending manner. Feels more like a sales approach. Although his work is mostly acceptable, and most office staff is kind, financial representative (Shannon) is snappy with attitude; quick with the tongue and makes false assumptions. She speaks false truths regarding fees and services. She does not allow you to finish what you are trying to explain without jumping in rudely. It is very difficult to get an appointment to see him when in discomfort. In an emergency, they make you wait.
Comment - “ Average ”
Explains all in initial consult but is misleading. He and CDA communicates with patient in a condescending manner. Feels more like a sales approach. Although his work is mostly acceptable, and most office staff is kind, financial representative (Shannon) is snappy with attitude; quick with the tongue and makes false assumptions. She speaks false truths regarding fees and services. She does not allow you to finish what you are trying to explain without jumping in rudely. It is very difficult to get an appointment to see him when in discomfort. In an emergency, they make you wait.