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Review by Anonymous on February 20, 2016 -
Elite. Neurology of Orange County - 2617 E Chapman Ave Ste 101
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Don't see this doctor for any reason!”
The staff does not return phone calls ever! I left over 16 messages over a two week period and no response. I have severe nerve damage and I could not get my scripts filled. I believe that Dr. Chen treats Cal Optima patients as low priority....Long waits and no help what so ever
Comment - “ Don't see this doctor for any reason! ”
The staff does not return phone calls ever! I left over 16 messages over a two week period and no response. I have severe nerve damage and I could not get my scripts filled. I believe that Dr. Chen treats Cal Optima patients as low priority....Long waits and no help what so ever