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Review by Sharon B. on February 26, 2019 -
State Rd. Family Practice Inc. - 12744 State Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Donna Lanza really does care.”
Donna always takes time with me, he answers all my questions and never seems to be in a rush to move on to the next patient. I always feel completely satisfied after my appointment. There are no unanswered questions, doubts, or confusion. I have many problems and feel Donna has a great concern for me. I have complete trust in her evaluations and treatment. Would not go anywhere other than her. Everyone is friendly, pleasant and everyone gives the best service possible
Comment - “ Donna Lanza really does care. ”
Donna always takes time with me, he answers all my questions and never seems to be in a rush to move on to the next patient. I always feel completely satisfied after my appointment. There are no unanswered questions, doubts, or confusion. I have many problems and feel Donna has a great concern for me. I have complete trust in her evaluations and treatment. Would not go anywhere other than her. Everyone is friendly, pleasant and everyone gives the best service possible