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Review by Sara M. on June 03, 2014 -
Practice At 1301 Shoreway Rd Suite 100 - 1301 Shoreway Rd Suite 100
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Grossly Overcharged”
I had a 15 minute consult with Dr. Chen on April 21, 2014 and was charged $325. When I called to discuss this with Cathy Ann, his receptionist, she told me I should have researched the rates of "specialists" before coming because they are not allowed to discuss fees during the visit. FIFTEEN minutes! He didn't take vitals or draw blood. He just asked about my family history and requested blood work and patient history. This is exactly the type of greed that plagues our medical system today.
Comment - “ Grossly Overcharged ”
I had a 15 minute consult with Dr. Chen on April 21, 2014 and was charged $325. When I called to discuss this with Cathy Ann, his receptionist, she told me I should have researched the rates of "specialists" before coming because they are not allowed to discuss fees during the visit. FIFTEEN minutes! He didn't take vitals or draw blood. He just asked about my family history and requested blood work and patient history. This is exactly the type of greed that plagues our medical system today.