Review by Ann R. on January 24, 2014 -
Roper Hospital - 316 Calhoun St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“My surgery”
Dr. T made me feel comfortable and relaxed on my first visit . She not only told me what my results were, but also showed me on the computer the scans they had done. She explained , in a way I could understand, what was wrong, and what she would do during surgery. All my questions were answered before I left her office. On the day of my surgery, Dr.T came in to speak to me before I was taken into the OR. Her kind words left me relaxed. Later that night, Dr. T came to check on me, making sure I was ok, and to find out if I needed anything. My family had left, and she stayed with me, just talking, for at least 20 minutes. I've had surgery before, and let me say, the Dr. was in my room for a minute or two.In and out, next patient... That is what impressed me the most about her. Being so kind and compassionate. Even on my last office visit, I was made to feel like I was the only patient she had. I didn't feel like I was being rushed in and out. Dr. T is an excellent surgeon , and I HIGHLY recommend her.
Comment - “ My surgery ”
Dr. T made me feel comfortable and relaxed on my first visit . She not only told me what my results were, but also showed me on the computer the scans they had done. She explained , in a way I could understand, what was wrong, and what she would do during surgery. All my questions were answered before I left her office. On the day of my surgery, Dr.T came in to speak to me before I was taken into the OR. Her kind words left me relaxed. Later that night, Dr. T came to check on me, making sure I was ok, and to find out if I needed anything. My family had left, and she stayed with me, just talking, for at least 20 minutes. I've had surgery before, and let me say, the Dr. was in my room for a minute or two.In and out, next patient... That is what impressed me the most about her. Being so kind and compassionate. Even on my last office visit, I was made to feel like I was the only patient she had. I didn't feel like I was being rushed in and out. Dr. T is an excellent surgeon , and I HIGHLY recommend her.