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Review by J. S. on September 26, 2019 -
Floyd Cherokee Medical Center - 395 Northwood Dr Ste 100
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Can someone please answer the phone?”
I love Dr. Rainer but it is very difficult to get someone to answer the phone. I have called three times this week. Twice there was no answer and once I left a message. No one has called back and it has been several days since I called. Since Floyd took over the clinic it has been more difficult to get through.
Comment - “ Can someone please answer the phone? ”
I love Dr. Rainer but it is very difficult to get someone to answer the phone. I have called three times this week. Twice there was no answer and once I left a message. No one has called back and it has been several days since I called. Since Floyd took over the clinic it has been more difficult to get through.