Open full review
Review by Anonymous on April 30, 2015 -
Practice At 4545 Post Oak Place Dr 130 - 4545 Post Oak Place Dr 130
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Caution - Poor Customer Service”
Doctor Peterson is an exceptional young doctor but unfortunately has surrounded himself with an office staff that hurts is ability to run a reputable practice. His Office Manager is argumentative with clients and even hangs up on them. Billing can be questionable as well. Be also prepared for cancellations and reschedules. They seem to occur quite often. She even went as far as cussing on the phone (at a client). Still in shock by the poor customer service.
Comment - “ Caution - Poor Customer Service ”
Doctor Peterson is an exceptional young doctor but unfortunately has surrounded himself with an office staff that hurts is ability to run a reputable practice. His Office Manager is argumentative with clients and even hangs up on them. Billing can be questionable as well. Be also prepared for cancellations and reschedules. They seem to occur quite often. She even went as far as cussing on the phone (at a client). Still in shock by the poor customer service.