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Review by Anonymous on March 07, 2012 -
Practice At 5924 Royal Lane Suite 258 - 5924 Royal Lane Suite 258
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Excellent Counselor”
My son saw three counselors before coming to Dr. Genaro. He did not open up to one of them. He felt comfortable enough to speak with her. He felt for the first time he had someone he could trust and someone who would advocate for him. She saved his life, and I am forever thankful.
I will wait 15 minutes for her, but she spends a lot of time with her patients. We never feel rushed.
Comment - “ Excellent Counselor ”
My son saw three counselors before coming to Dr. Genaro. He did not open up to one of them. He felt comfortable enough to speak with her. He felt for the first time he had someone he could trust and someone who would advocate for him. She saved his life, and I am forever thankful. I will wait 15 minutes for her, but she spends a lot of time with her patients. We never feel rushed.