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Review by M. F. on May 04, 2018 -
Practice At 603 N Flamingo Rd Suite 258 - 603 N Flamingo Rd Suite 258
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Great Doctor but HORRIBLE Support Staff”
I've had 3 procedures with Dr Baikovitz and always found him professional. The problem is is support staff. I called Wednesday to speak with his medical assistant and immediately put on hold. 20 minutes later I hung up and called back and got after hours. She put me on hold and went home? Left a detailed message what happened my name and phone and why I called, never got a call back. Today Friday same thing, she answers on the first ring, ask my question and get put on hold for 20 minutes???
Comment - “ Great Doctor but HORRIBLE Support Staff ”
I've had 3 procedures with Dr Baikovitz and always found him professional. The problem is is support staff. I called Wednesday to speak with his medical assistant and immediately put on hold. 20 minutes later I hung up and called back and got after hours. She put me on hold and went home? Left a detailed message what happened my name and phone and why I called, never got a call back. Today Friday same thing, she answers on the first ring, ask my question and get put on hold for 20 minutes???