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Review by R. B. on September 28, 2017 -
Practice At 731 Lacey Rd Suite 8 - 1322 Route 72 W Ste 201
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Never again”
Had an appointment follow up on tests. Took my mom we are both disabled. I'm 53 she is 76. We were getting off exit in Manahawkin at exactly 5:34 pm we were less than 5 minutes away. It is a 45 minute drive to see this doctor. To say its a hardship to get anywhere is an understatement. I called to let office know we would be there in a few minutes and where we were exactly at that moment. They said we would have to reschedule. Now I tried to explain we were less than 5 minutes away. NO that's it.
DISCRACEFUL
Comment - “ Never again ”
Had an appointment follow up on tests. Took my mom we are both disabled. I'm 53 she is 76. We were getting off exit in Manahawkin at exactly 5:34 pm we were less than 5 minutes away. It is a 45 minute drive to see this doctor. To say its a hardship to get anywhere is an understatement. I called to let office know we would be there in a few minutes and where we were exactly at that moment. They said we would have to reschedule. Now I tried to explain we were less than 5 minutes away. NO that's it. DISCRACEFUL