Review by Anonymous on October 20, 2015 -
Practice At 8008 Frost St Suite 403 - 8008 Frost St Suite 403
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Poor Office Management”
I didn't actually see Dr. Cage. I was referred to her by my primary physician, with pre-authorization through insurance, mri was completed. I called the appointment receptionist multiple time to talk about getting a sooner appointment, rather than the two months out I was initially told. Receptionist for appointments never called back. I arrived at my appointment after waiting for months. I was told I was not on the schedule, and that the Dr. didn't take my insurance. I had received no call to notify me. I drove an hour to see her, after months of pain. I doubled checked the website. She is listed with every IPA under my insurance.
Comment - “ Poor Office Management ”
I didn't actually see Dr. Cage. I was referred to her by my primary physician, with pre-authorization through insurance, mri was completed. I called the appointment receptionist multiple time to talk about getting a sooner appointment, rather than the two months out I was initially told. Receptionist for appointments never called back. I arrived at my appointment after waiting for months. I was told I was not on the schedule, and that the Dr. didn't take my insurance. I had received no call to notify me. I drove an hour to see her, after months of pain. I doubled checked the website. She is listed with every IPA under my insurance.