Review by T. J. on June 20, 2015 -
WMCHealth Brain and Spine Institute - 100 Woods Road 4th Floor
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up
“Dr. never showed.”
On second scheduled appointment Dr. Hanft never showed and nurse could not locate him. Sat in exam room and waiting room for one and a half hours then left. No call with explanation.
Comment - “ Dr. never showed. ”
On second scheduled appointment Dr. Hanft never showed and nurse could not locate him. Sat in exam room and waiting room for one and a half hours then left. No call with explanation.