“Unable to schedule follow up procedure”
Dr. Brooks did a tooth extraction in late January on a rush basis and I was very pleased. I was told to call back in March for a consultation for a tooth implant to replace the large gap towards the front of my mouth. It is now almost June. I was always told to "call back next month" "let me check with the Dr and I will call you back" (NEVER a returned call). Now, over 4 months after the initial extraction, I was told that he is too busy over the summer doing wisdom teeth to schedule the implant. WHAT? I asked why I was not told this months ago and she said "I cannot pressure the doctor, I work for him". So, I guess that existing, returning patients take a back seat to new, one and done clients? If I had been made aware of this in January, I could have already scheduled with another oral surgeon for the implant procedure. Not pleased and will not return or refer anyone to his practice. He is obviously too busy.
Comment - “ Very thorough and professional care and treatment by Dr. Brooks & staff! ”
I was given Dr. Brooks name & 2 other names by my dentist for removing my daughter's wisdom teeth. She'd been having pain for few weeks. Decided to ask my friends about Dr. Brooks & other two doctors & most had kids as patients of Dr. Brooks, spoke very highly, very trusting of him. Took my daughter to him, he fully explained her problem, cleared up her infection & removed her wisdom teeth with a smooth recuperation. Were given great ice pack, thorough home care directions. Highly recommend him!